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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
301 Topics 1.1k Posts
  • scroll vertical bar doesn't show

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    mariusjopenM
    Dear @joaograma nice! Thank you for letting us know! Best! Marius
  • Pages are blank after migration

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    mariusjopenM
    Dear @dmncn ah perfect! Best! Marius
  • New Lay Theme website while existing website still active

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    mariusjopenM
    Dear @ryanbartaby you set up Wordpress and layTheme under a subdomain. Once the website is ready you point the domain to that folder. Best is to ask Dreamhost for this. Always be sure :-) Best! Marius
  • This topic is deleted!

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  • Lay Theme Pro License Key only worked once

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    arminunruhA
    Have a license key related issue? Write an email to info@laytheme.com and provide the email you used to purchase lay theme.
  • Reset License Key

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    mariusjopenM
    Dear @bryanballa best is to write an email to info@laytheme.com. Marius
  • This topic is deleted!

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  • Hosting Plan (Tophost.it)

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    mariusjopenM
    Ciao, claro!
  • License key inquiry

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    mariusjopenM
    Dear @seungeun Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • License doesn't work

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    mariusjopenM
    Dear @mattiaparodi Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • Hosting Plan (One.com)

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    mariusjopenM
    Dear @danny the Starter should be possible. You will need to install Wordpress yourself I would give the provider a quick call to be sure. Best! Marius
  • Wordpress auto-reinstalled – key is not valid anymore

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    mariusjopenM
    Dear @SP_SP_SP best is to get Dreamhost on the line. Best! Marius
  • license key invalid

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    M
    @mariusjopen said in license key invalid: info@laytheme.com thx
  • URL change - website down

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    mariusjopenM
    Dear @edgrbnz thank you! Good input! Marius
  • Moving from local MAMP server to live (hosted by Strato)

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    mariusjopenM
    Dear @timg best is to ask your provider. That can be anything. Best! Marius
  • Create Dropdown Menu

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    mariusjopenM
    Dear @pberg in the forum are several threads about that :-) Best! Marius
  • Set up Homepage with Subdomains

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    mariusjopenM
    Cool! Happy to help!
  • Licence Key doesn't work

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    mariusjopenM
    Dear @Junic Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • Unable to install the lightbox plugin

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    G
    Hi Marius, I solved it by activating a newer PHP version at my webhost. This did the trick. But thank you for the reply! Best, Gina
  • Hide Menu on the front page

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    mariusjopenM
    Dear @camc didi you have a look here? http://laytheme.com/documentation.html#custom-css-styling Can you post a link? Best! Marius

I also code custom websites or custom Lay features.
šŸ’æ Email me here: šŸ’æ
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com