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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
283 Topics 1.0k Posts
  • G

    Unable to install the lightbox plugin

    3
    0 Votes
    3 Posts
    207 Views
    G

    Hi Marius,

    I solved it by activating a newer PHP version at my webhost. This did the trick.

    But thank you for the reply!
    Best, Gina

  • C

    Hide Menu on the front page

    2
    0 Votes
    2 Posts
    239 Views
    mariusjopenM

    Dear @camc
    didi you have a look here?

    http://laytheme.com/documentation.html#custom-css-styling

    Can you post a link?

    Best!

    Marius

  • R

    Acces to content made with standard WP text editor

    4
    0 Votes
    4 Posts
    197 Views
    arminunruhA

    Oh

    how about having 2 websites,
    one is the new lay theme website
    and the other is the old one

    you could also remove the following line in /lay/setup/setup.php
    "remove_post_type_support( 'post', 'editor' );"

    using an ftp client to modify the file

  • J

    License key invalid

    2
    0 Votes
    2 Posts
    168 Views
    mariusjopenM

    Dear @jul-gordon
    Best is if you write an email to info@laytheme.com and include a link to this conversation.

    Marius

  • D

    Moving a Lay Theme website - which WP plugin?

    6
    0 Votes
    6 Posts
    320 Views
    mariusjopenM

    Dear @danny
    I answered your email :-D

    Best!

    Marius

  • V

    License Key

    2
    0 Votes
    2 Posts
    169 Views
    mariusjopenM

    Dear @violaepler
    Best is if you write an email to info@laytheme.com and include a link to this conversation.

    Marius

  • L

    No License Key

    2
    0 Votes
    2 Posts
    176 Views
    mariusjopenM

    Dear @lmpa92
    Best is if you write an email to info@laytheme.com and include a link to this conversation.

    Marius

  • edgrbnzE

    License Change

    3
    0 Votes
    3 Posts
    165 Views
    edgrbnzE

    Mail sent!

    All fine! Hope you’re doing well, too!

    Cheers!

  • J

    Licence Key Request

    7
    0 Votes
    7 Posts
    387 Views
    arminunruhA

    Hey I'm rlly sorry I wasn't responsive.

    The email works again and please send your license key related requests to info@laytheme.com

  • D

    Webhosting 1&1

    6
    0 Votes
    6 Posts
    372 Views
    edgrbnzE

    Strato should work just fine.

  • franziF

    This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • B

    Activation not possible

    2
    0 Votes
    2 Posts
    176 Views
    mariusjopenM

    Dear @Bene
    can you tell us what you did?
    Did you change something in the theme?

    Best!

    Marius

  • R

    Cant install Laytheme.zip

    2
    0 Votes
    2 Posts
    188 Views
    mariusjopenM

    Dear @radim
    can you ask your provider what is the problem? The theme should not be too big to exceeds the upload limit.

    Maybe your provider has a different limit.

    Best!

    Marius

  • V

    413 Error-Message after placing (!! already succesfully uploaded !! ) content.

    11
    0 Votes
    11 Posts
    530 Views
    mariusjopenM

    Dear @vonMatthias
    there should be no limit. But maybe a reinstall is a good idea.

    Best!

    Marius

  • P

    Problem by updating to newest version

    5
    0 Votes
    5 Posts
    261 Views
    arminunruhA

    oh sounds like you or someone changed the theme files directly and put custom code into the files. then when you update, these files are overwritten

  • U

    License key issue

    2
    0 Votes
    2 Posts
    142 Views
    mariusjopenM

    Dear @unrod75

    Best is if you write an email to info@laytheme.com and include a link to this conversation.

    Marius

  • CKC

    This topic is deleted!

    1
    0 Votes
    1 Posts
    2 Views
    No one has replied
  • rothkuoR

    Adding custom jQuery and CSS on page not working

    15
    0 Votes
    15 Posts
    1k Views
    mariusjopenM

    Dear @rothkuo
    ah, perfect!

    Happy you got it working. Thank you for sharing!

    Best!

    Marius

  • L

    Website appears wrong on Windows after domain change

    6
    0 Votes
    6 Posts
    387 Views
    mariusjopenM

    Dear @zero
    first try 1 and then 2.

    Best!

    Marius

  • edgrbnzE

    This topic is deleted!

    1
    0 Votes
    1 Posts
    11 Views
    No one has replied
Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
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