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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
301 Topics 1.1k Posts
  • R

    Acces to content made with standard WP text editor

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    286 Views
    arminunruhA
    Oh how about having 2 websites, one is the new lay theme website and the other is the old one you could also remove the following line in /lay/setup/setup.php "remove_post_type_support( 'post', 'editor' );" using an ftp client to modify the file
  • J

    License key invalid

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    2 Posts
    197 Views
    mariusjopenM
    Dear @jul-gordon Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • D

    Moving a Lay Theme website - which WP plugin?

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    6 Posts
    387 Views
    mariusjopenM
    Dear @danny I answered your email :-D Best! Marius
  • V

    License Key

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    2 Posts
    199 Views
    mariusjopenM
    Dear @violaepler Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • L

    No License Key

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    2 Posts
    206 Views
    mariusjopenM
    Dear @lmpa92 Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • edgrbnzE

    License Change

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    0 Votes
    3 Posts
    197 Views
    edgrbnzE
    Mail sent! All fine! Hope you’re doing well, too! Cheers!
  • J

    Licence Key Request

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    0 Votes
    7 Posts
    463 Views
    arminunruhA
    Hey I'm rlly sorry I wasn't responsive. The email works again and please send your license key related requests to info@laytheme.com
  • D

    Webhosting 1&1

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    6 Posts
    480 Views
    edgrbnzE
    Strato should work just fine.
  • franziF

    This topic is deleted!

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    1 Posts
    2 Views
    No one has replied
  • B

    Activation not possible

    activate license deactivate
    2
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    2 Posts
    227 Views
    mariusjopenM
    Dear @Bene can you tell us what you did? Did you change something in the theme? Best! Marius
  • R

    Cant install Laytheme.zip

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    2 Posts
    254 Views
    mariusjopenM
    Dear @radim can you ask your provider what is the problem? The theme should not be too big to exceeds the upload limit. Maybe your provider has a different limit. Best! Marius
  • V

    413 Error-Message after placing (!! already succesfully uploaded !! ) content.

    11
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    11 Posts
    739 Views
    mariusjopenM
    Dear @vonMatthias there should be no limit. But maybe a reinstall is a good idea. Best! Marius
  • P

    Problem by updating to newest version

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    5 Posts
    327 Views
    arminunruhA
    oh sounds like you or someone changed the theme files directly and put custom code into the files. then when you update, these files are overwritten
  • U

    License key issue

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    2 Posts
    168 Views
    mariusjopenM
    Dear @unrod75 Best is if you write an email to info@laytheme.com and include a link to this conversation. Marius
  • CKC

    This topic is deleted!

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    1 Posts
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    No one has replied
  • rothkuoR

    Adding custom jQuery and CSS on page not working

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    15 Posts
    2k Views
    mariusjopenM
    Dear @rothkuo ah, perfect! Happy you got it working. Thank you for sharing! Best! Marius
  • L

    Website appears wrong on Windows after domain change

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    6 Posts
    471 Views
    mariusjopenM
    Dear @zero first try 1 and then 2. Best! Marius
  • edgrbnzE

    This topic is deleted!

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    1 Posts
    11 Views
    No one has replied
  • J

    Cannot install Lay

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    3 Posts
    289 Views
    J
    you could. 😇 Thanks!
  • R

    gridder doesn't show up

    9
    0 Votes
    9 Posts
    898 Views
    mariusjopenM
    Dear @StudioBureau no suggestions yet. But we might fix it soon. Best! Marius

I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com

Before you post:
  1. When using a WordPress Cache plugin, disable it or clear your cache.
  2. Update Lay Theme and all Lay Theme Addons
  3. Disable all Plugins
  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

This often solves issues you might run into

When you post:
  1. Post a link to where the problem is
  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
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