Lay Theme Forum

@Laura-S

Cool! :)

Let me know how you go

Best
Richard

######@lea_grt2

Thank you for the screenshots, there is a prompt on the dashboard saying a PHP update is recommended.

Your site is running PHP version 7.2.34, PHP versions are now going above version 8.0.

Upgrading your PHP version is done with your Webhosting provider, you would need to contact them or possibly do this yourself from the webhosting website ( your account ). I would recommend doing this as i'm sure it will help in the future 🌝

This may be why the Customizer is not working as everything else seems like a fresh install of Lay Theme, sorry that you are experiencing this issue Léa.

thank you :))

im glad it is working out for you!

sorry everybody!

im releasing an update later today that fixes this

Dear @carolinabagulho

That could be the issue, are you able to log into your 'Webhost' and update this? It cannot be done through Lay Theme.
The Server or Host who controls your domain should have a 'control panel'

"Please make sure you are using a PHP version greater than 5.2. On most webhosts you can set the php version in the webhost control panel. Also make sure you are using the latest Lay Theme version."

From: https://laytheme.com/troubleshooting.html#json-invalidated

If you go into 'tools - Site Health' in your admin bar what PHP does it say?
Screen Shot 2020-12-11 at 12.05.16 AM.png

https://kinsta.com/knowledgebase/how-to-update-php-in-wordpress/

Best wishes
Richard

Dear @sebastian_e
always make a backup before.
But yes. We think it should work.

Best!

Marius

ok i sent u an email

Works for me, thanks!

just update your lay theme and remove the empty <p></p>
tag

the css is correct already it seems

if it doesnt work:

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

hey so when the loop is active on carousels, the carousel will always clone html to make it have an endless loop. when the html is cloned, the image will reload so then there is a flash. nothing i can do here

Great!
Thank you for letting us know!

Best!
Marius

Hey just write an email about this to info@laytheme.com

Perfect! Happy to hear!

no the fullscreen slider works as it should but it cant do this one thing that you want

fullscreen just means a row fills the screen and when u slide, it goes to the next row
but it doesnt mean the images or videos inside the row are 100% browser-height

i need to add this functionality one day too, but at the moment its not available

only thing that can be done is this:

Screenshot 2024-05-25 at 12.43.28.png

ok i fixed it, released a lightbox addon update for it too

hey in case this is still an issue please:

can you send your ftp login data, website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

Hi @Toby
sorry that we got stuck with this.

It is always a good try to reinstall the theme.

Maybe a couple of old plugins, which are already deleted, left some mess in the database.

Best!

Marius

Thanks Armin

I'll give that a go and keep you posted

Thanks Toby

Edit:

Thanks Armin that's worked

Cheers
Toby

Dear @joeclarkx
happy you managed!

How can I see your anchor links in action?

Best!
Marius

so i think it was an issue only on safari
i guess it had to do with this css:

usually this css shouldn't disable scrolling :O
but maybe this is an issue in safari at the moment

i changed things so this css is only enabled on pages with covers, thats what it was meant for only anyways

will be changed with the next update.
but not sure if it was really the reason for the bug yet