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  3. Unable to add images — Error message appears

Unable to add images — Error message appears

Scheduled Pinned Locked Moved Installation Problems
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  • D Offline
    D Offline
    dafv
    wrote on Sep 19, 2018, 4:38 PM last edited by
    #1

    Hey @arminunruh & @mariusjopen,

    Early this month, I've successfully migrated my laytheme portfolio from a web host to another.

    Since then, I can't add images to the website.
    This error message appears:
    0_1537374952582_Captura de ecrã 2018-09-19, às 17.35.33.png

    For verification purposes, I've checked the permissions via FTP and all seems fine.
    Also, the hosting company installed the Wordpress in a subdomain (for test purposes) and everything works smoothly.... maybe its something wrong with the Laytheme :(

    Can you please help me figuring this out?
    If so, I can send you the login info.

    Thanks!

    Best,
    Daniel

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    • M Offline
      M Offline
      mariusjopen
      Global Moderator
      wrote on Sep 21, 2018, 1:41 PM last edited by
      #2

      Dear @danielfvmartins
      it looks like a server issue.

      Have you been able to upload images before you installed Laytheme?

      Best!

      Marius

      www.mariusjopen.world

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      • D Offline
        D Offline
        dafv
        wrote on Sep 22, 2018, 1:01 AM last edited by
        #3

        Hey @mariusjopen

        The website was migrated with the laytheme installed.... I didn’t have the ‘before’ experience to know that unfortunately :/

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        • M Offline
          M Offline
          mariusjopen
          Global Moderator
          wrote on Sep 24, 2018, 8:40 AM last edited by
          #4

          Dear @danielfvmartins
          it looks like a server issue.

          I will check back with Armin.

          Best!
          Marius

          www.mariusjopen.world

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          • A Offline
            A Offline
            arminunruh
            Global Moderator
            wrote on Sep 27, 2018, 2:46 PM last edited by
            #5

            hey please switch to another theme and upload a file again.
            if it doesnt work either it has nothing to do with lay theme.

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            2/5

            Sep 21, 2018, 1:41 PM


            I also code custom websites or custom Lay features.
            💿 Email me here: 💿
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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