No customizer option possible, fatal error
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Hi,
I bought recently the Lay Theme,
but I failed to install it properly.
Once I try to access the "Customizer" I only get:
Fatal error: Class 'WP_Customize_Code_Editor_Control' not found in /homepages/33/d36894704/htdocs/wordpress/wp-content/themes/lay/customizer/assets/php/css.php on line 22
Installed on Wordpress 4.8
Because of that, I don't have any proper running website.
Need an advice to get it done.
Now it's installed on a test webspace:
josefschulz.de/wordpress -
Dear @JoeJoe
sounds like a server issue.
I just had a look here:
http://www.josefschulz.de/And this website is running…
Did you manage to solve the issue?
Best!
Marius
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@mariusjopen
Hi Marius,
no, I'm not able to solve it.
The wordpress test site is in a subdirectory:
www.josefschulz.de/wordpress
You see now just this white blank page.
All other themes are working quite ok,
I'm testing there at first wordpress solutions.
Every time I want to access the customizer Menue,
I'm getting this fatal error notice:
Fatal error: Class 'WP_Customize_Code_Editor_Control' not found in /homepages/33/d36894704/htdocs/wordpress/wp-content/themes/lay/customizer/assets/php/css.php on line 22
Which doesn't allow me to set start pages.I'm able to create a project or page, but I'm not able to see a preview, this is just a blank page.
It's a 1&1 server, and I till now I had no problems with the wordpress testsite,
The fatal error leads to the css.php in Lay Theme, I'm not sure if I'm right with it.
Best
Josef -
@mariusjopen
Hi Marius,
I did a fresh wordpress install, and now its working.
http://josefschulz.de/wordpress
Server was ok, but there were some issues with wordpress,
couldn't find out which ones, but a fresh install helped and now its ok.
Thanks -
2/5
Need custom programming for your Lay Theme site?
I regularly add new features to Lay Theme for free, based on user feedback. But if you or your client need something more specific, I’m happy to offer custom paid programming tailored to your project.
Email info@laytheme.com with the subject "Custom paid programming for Lay Theme" and a short description of what you need — I’ll reply with a cost estimate.
Custom features I build often make it into future Lay Theme updates, so your idea might benefit the whole community.
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it