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Lay Theme Forum

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  3. no content at Internet Explorer 11

no content at Internet Explorer 11

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  • H Offline
    H Offline
    hansvansinderen
    wrote on last edited by
    #9

    @mariusjopen @arminunruh

    Hi Marius, Yes everything is up to date.
    I tried to remove the css and javascript because I thought that might interfere with IE but nothing changed, still a 1 colored website.

    alt text

    1 Reply Last reply
    0
    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #10

      Dear @hansvansinderen
      which OS and browser version are you using?
      Best!

      Marius

      www.mariusjopen.world

      H 1 Reply Last reply
      0
      • mariusjopenM mariusjopen

        Dear @hansvansinderen
        which OS and browser version are you using?
        Best!

        Marius

        H Offline
        H Offline
        hansvansinderen
        wrote on last edited by
        #11

        @mariusjopen
        I'm using Mac OSX and Chrome, both sites work fine in chrome. However my client is complaining that IE doesn't load the site as mentioned before. I tested this myself on windows 10 and internet explorer and noticed the same.

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #12

          Dear @hansvansinderen
          on Internet Explorer 11 on Windows 10 it works fine.

          0_1540808041919_Bildschirmfoto 2018-10-29 um 11.13.24.png

          Can you be somehow be more specific with the browser and OS of your client?

          Best!

          Marius

          www.mariusjopen.world

          H 1 Reply Last reply
          0
          • mariusjopenM mariusjopen

            Dear @hansvansinderen
            on Internet Explorer 11 on Windows 10 it works fine.

            0_1540808041919_Bildschirmfoto 2018-10-29 um 11.13.24.png

            Can you be somehow be more specific with the browser and OS of your client?

            Best!

            Marius

            H Offline
            H Offline
            hansvansinderen
            wrote on last edited by
            #13

            dear @mariusjopen
            As mentioned in my post before the problem is not my personal site but my client's site; http://www.campinaterrein.nl/
            with this site only the background color is visible.

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            0
            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #14

              Dear @hansvansinderen
              ok, I can see that now.
              We will have a look into that.

              Best!

              Marius

              www.mariusjopen.world

              H 1 Reply Last reply
              0
              • mariusjopenM mariusjopen

                Dear @hansvansinderen
                ok, I can see that now.
                We will have a look into that.

                Best!

                Marius

                H Offline
                H Offline
                hansvansinderen
                wrote on last edited by
                #15

                @mariusjopen
                Hi Marius, did you manage to have a look at it? Thanks.

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                • mariusjopenM Offline
                  mariusjopenM Offline
                  mariusjopen
                  Global Moderator
                  wrote on last edited by
                  #16

                  Dear @hansvansinderen
                  we are on it.

                  Best!

                  Marius

                  www.mariusjopen.world

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                  0
                  • F Offline
                    F Offline
                    fug
                    wrote on last edited by
                    #17

                    Dear @mariusjopen, @arminunruh,

                    I have the same issue with the following page: http://studiogrosch.net
                    Both Wordpress and LayTheme are up to date (PHP currently 7.2).
                    After a compatibility (http://browsershots.org/http://www.studiogrosch.net/) there seem to be problems with various browsers on different platforms. Among them are Safari 9.1.3 (Mac OS X 10.8) and different versions of iOS.
                    I would be grateful for any help and hope the problem can be solved quickly!

                    Greetings,
                    fug

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                    0
                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #18

                      hey please update lay theme, now it should work. sorry about this!

                      H 1 Reply Last reply
                      0
                      • arminunruhA arminunruh

                        hey please update lay theme, now it should work. sorry about this!

                        H Offline
                        H Offline
                        hansvansinderen
                        wrote on last edited by
                        #19

                        @arminunruh
                        Hi Armin and Marius, thanks a lot!! everything works as how it should. Great work!

                        1 Reply Last reply
                        1
                        • mariusjopenM Offline
                          mariusjopenM Offline
                          mariusjopen
                          Global Moderator
                          wrote on last edited by
                          #20

                          Dear @fabiennne
                          great! Happy to hear!
                          Best!

                          Marius

                          www.mariusjopen.world

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                          0
                          • F Offline
                            F Offline
                            fug
                            wrote on last edited by
                            #21

                            Same here. Thanks for fixing it.
                            Website is up and running again!

                            1 Reply Last reply
                            1
                            • mariusjopenM Offline
                              mariusjopenM Offline
                              mariusjopen
                              Global Moderator
                              wrote on last edited by
                              #22

                              Dear @fug
                              great! Happy to hear!

                              Marius

                              www.mariusjopen.world

                              1 Reply Last reply
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                              I also code custom websites or custom Lay features.
                              šŸ’æ Email me here: šŸ’æ
                              info@laytheme.com

                              Before you post:
                              1. When using a WordPress Cache plugin, disable it or clear your cache.
                              2. Update Lay Theme and all Lay Theme Addons
                              3. Disable all Plugins
                              4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                              This often solves issues you might run into

                              When you post:
                              1. Post a link to where the problem is
                              2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                              3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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