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  3. Video cropping

Video cropping

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  • E Offline
    E Offline
    Emanuele
    wrote on last edited by
    #6

    it is cropped at the top and at the bottom, like if Lay is creating a 16:9 mask automatically...

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by mariusjopen
      #7

      Dear @Emanuele

      this is almost impossible for me to see.

      Can you show a screenshot to compare it?

      Best!

      Marius

      www.mariusjopen.world

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      • E Offline
        E Offline
        Emanuele
        wrote on last edited by
        #8

        0_1542029700043_2222.jpg
        0_1542029691208_111.jpg

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #9

          Dear @Emanuele
          that is strange.

          On my browser it looks fine:
          0_1542194054990_Bildschirmfoto 2018-11-14 um 12.13.52.png

          Which browser do you use?

          Best!

          Marius

          www.mariusjopen.world

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          • E Offline
            E Offline
            Emanuele
            wrote on last edited by
            #10

            In Chrome it looks right...but i manly use Safari and there i see it cropped...thx

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #11

              Dear @Emanuele
              ok. Got it. Looks like a bug. We will check.

              Best!

              Marius

              www.mariusjopen.world

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              • E Offline
                E Offline
                Emanuele
                wrote on last edited by
                #12

                Thx a lot Marius!

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #13

                  Hey Ema!

                  Can you try to delete the video element in the gridder and then re-insert it?

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                  • E Offline
                    E Offline
                    Emanuele
                    wrote on last edited by
                    #14

                    tried several times..also deleting and adding a new row

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #15

                      Mmmh ema can you send me an email to info@laytheme.com with your /wp-admin/ login info, your website url, a link to this post and a link to the exact url/page where the problem is?

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                      I also code custom websites or custom Lay features.
                      šŸ’æ Email me here: šŸ’æ
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
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                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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