Thumbies are not showing up in the element grid

[mariusjopen]

Dear @spontans
are you sure the images are existing?
It looks a bit weird.
Do you have any other plugins installed?

Best!

Marius

[spontans]

@mariusjopen
Hi Marius,
Yeah, I'm sure the images are there, they are showing up normally on the website.
and i have no plugins installed besides the lay lightbox..
maybe you can please look at the website?
I could send you the wordpress credentials privately

[mariusjopen]

Dear @spontans
yes. Please do in a PM and include a link to this conversation.

Best!

Marius

[antonioprado]

@mariusjopen i'm having the same problem with a video thumbnail... it displays fine on thumbnail grid but nothing shows up on element grid...
if you could share the solution I'll really appreciate!! thank you once again!

[spontans]

Thanks Marius, PMs sent.

[spontans]

Hey, i was wondering if you got my message (i sent it via chat).

I looked at the console while opening the element grid in the admin panel, and it seems that it doesnt find the thumbnail files cause it's looking for them in the wrong place.
Currently i'm still working on the site, therefore i put it in a sub category in public_html - oreeholban.com/wp.
The admin panel is trying to locate the images in: oreeholban.com/wp-content and not in the subdirectory: oreeholban.com/wp/wp-content.
Is it possible to solve this issue?
Thanks

[mariusjopen]

Dear @spontans
I can see the images in the Element Grid:

Did you try another browser?

Best!

Marius

[spontans]

Thanks for checking Marius.
I tried Chrome and Safari, and in both of them I can't see any thumbnails of the images added to the grid..
Can read in the console that it's trying to relate to the base dir: oreeholban.com and not the dev dir: oreeholdban.com/wp

[spontans]

[spontans]

nevermind, i moved the site to the root folder and it started to work.
thanks

[mariusjopen]

Dear @spontans
perfect!

Thank you for letting us know!

Marius