Fullscreen slider for videos and between projects
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Dear @anais
you need to always set a project thumbnail. Even if you set a video thumbnail.Best!
:-)
Marius
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wrote on Feb 19, 2019, 9:10 AM last edited by
Ok Marius, i´ll check out. thank you for your help.
Is info@laytheme.com the right mail to ask for the refund ?
Cause i have still didn´t get any answer, Maybe i ll wait a bit more. :) -
Dear @anais
yes. It is the right address. Armin is very busy right now. But I will let him know.Best!
Marius
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wrote on Feb 20, 2019, 2:41 PM last edited by
no problem, I understand.
Great! Thank you for your reactivity.Anais
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hey i'm not sure if i got your email! did i answer you?
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wrote on Feb 24, 2019, 10:13 AM last edited by
Hi,
No I didn´t get an answer
I just wrote you a second email.
Do you have it?Best,
Anais
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wrote on Feb 24, 2019, 10:27 AM last edited by
and iI still have a nother problem.
I can´t add any project thumbnail in my category..
Do you have an idea why?
Thank you
All best
Anais
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Dear @anais
I am sure Armin will reply soon.Which extra plugins or CUSTOM CODE do you use?
Are you running the latest Wordpress and LayTheme version?Best!
Marius
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wrote on Feb 27, 2019, 10:14 PM last edited by
Dear Marius,
Ok.
I have just updated the latest version of Wordpress and Laytheme.
But no change, the window to add the project thumbnail is still empty...
I didn´t installed other plugin as the Fullscreen Slider.But I don´t see wat is the Custom code ?
Thank you,
Best,
Anais
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Dear @anais
Best is if you write me a PM and include your username, password and a link to this conversation.
Marius -
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Hey so your one project had a gif as a thumbnail picture and it wasn't loaded correctly, not sure why. I just set a jpg as the thumbnail pic and now it works.
Might be a bug -
wrote on Mar 18, 2019, 6:28 PM last edited by
Hi Armin,
ok thank you for your answer.
it looks like working now.
About my fullscreen slider addon refund, i still didn t have any answer.
Did you ge tmy messages?
Best,Anais
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I think I sent you the refund already?
I only see that you purchased a single license including the fullscreen slider addon with the email anaisgoupy@gmail.comit doesn't look like you purchased the fullsceen slider addon by itself
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I think I sent you the refund already?
I only see that you purchased a single license including the fullscreen slider addon with the email anaisgoupy@gmail.comit doesn't look like you purchased the fullsceen slider addon by itself
wrote on Apr 2, 2019, 1:18 PM last edited by@arminunruh
Hi Armin,No I didn´t get any refund.
I understand now that i actually i don´t need any refund cause with the single license i have one free addon, I just like to exchange the fullscreen slider with the caroussel.
How should I do?Thank you,
Anais
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wrote on Apr 8, 2019, 10:35 AM last edited by
But Is that possible to do this exchange?
If not, just keep me updated please and i´ll find another way.Thank you,
Best,
Anais
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Hey just write an email about this to info@laytheme.com
I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
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