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  3. mobile site crashes

mobile site crashes

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  • A Offline
    A Offline
    arminunruh
    Global Moderator
    wrote on Jan 31, 2019, 3:59 PM last edited by arminunruh Jan 31, 2019, 11:00 AM
    #7

    Hey

    So that page does not crash for me on an iphone 7, neither does it on an iphone 6.
    0_1548950376012_Screenshot 2019-01-31 at 16.58.59.png

    You could try to remove your custom javascript and see if that changes anything.

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    0
    • A Offline
      A Offline
      arminunruh
      Global Moderator
      wrote on Jan 31, 2019, 4:02 PM last edited by
      #8
      This post is deleted!
      1 Reply Last reply
      0
      • T Offline
        T Offline
        Toby
        wrote on Jan 31, 2019, 4:13 PM last edited by Toby Jan 31, 2019, 2:18 PM
        #9

        Hi Armin

        I removed my custom javascript, cleared my history and web data on iPhone and it still crashes

        including when rotated

        Cheers
        Toby

        1 Reply Last reply
        0
        • M Offline
          M Offline
          mariusjopen
          Global Moderator
          wrote on Feb 1, 2019, 1:16 PM last edited by
          #10

          Dear @Toby
          Best is if you write me a PM and include your username, password and a link to this conversation.

          Marius

          www.mariusjopen.world

          T 1 Reply Last reply Feb 1, 2019, 1:39 PM
          0
          • M mariusjopen
            Feb 1, 2019, 1:16 PM

            Dear @Toby
            Best is if you write me a PM and include your username, password and a link to this conversation.

            Marius

            T Offline
            T Offline
            Toby
            wrote on Feb 1, 2019, 1:39 PM last edited by
            #11

            @mariusjopen - email has been sent

            Thanks in advance
            Toby

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            0
            • M Offline
              M Offline
              mariusjopen
              Global Moderator
              wrote on Feb 4, 2019, 11:28 AM last edited by
              #12

              Hi @Toby
              we are still on it.

              0_1549279637000_Bildschirmfoto 2019-02-04 um 09.25.11.png

              0_1549279695968_Bildschirmfoto 2019-02-04 um 09.25.21.png

              Best!

              Marius

              www.mariusjopen.world

              1 Reply Last reply
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              • T Offline
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                Toby
                wrote on Feb 15, 2019, 11:44 AM last edited by
                #13

                Hi @mariusjopen / @arminunruh

                Any news?

                Cheers
                Toby

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                0
                • A Offline
                  A Offline
                  arminunruh
                  Global Moderator
                  wrote on Feb 18, 2019, 1:03 PM last edited by
                  #14

                  hey again, so i managed to reproduce this on phone rotation and it's rlly unclear to me why this would happen.
                  i will need to look at this more closely, however, this week we have an important launch for another project so i don't have time to look into this more right now.

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                  • T Offline
                    T Offline
                    Toby
                    wrote on Mar 22, 2019, 4:52 PM last edited by
                    #15

                    Hi @arminunruh

                    Any news!?

                    Cheers
                    Toby

                    1 Reply Last reply
                    0
                    • A Offline
                      A Offline
                      arminunruh
                      Global Moderator
                      wrote on Mar 29, 2019, 10:51 AM last edited by
                      #16

                      Nope sorry

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                      0
                      • T Offline
                        T Offline
                        Toby
                        wrote on May 9, 2019, 3:44 PM last edited by
                        #17

                        Hi @arminunruh

                        Any news!?

                        Cheers
                        Toby

                        1 Reply Last reply
                        0
                        • T Offline
                          T Offline
                          Toby
                          wrote on May 23, 2019, 3:10 PM last edited by
                          #18

                          Hi @arminunruh

                          Any news!?

                          Cheers
                          Toby

                          1 Reply Last reply
                          0
                          • M Offline
                            mariusjopenM Offline
                            mariusjopen
                            Global Moderator
                            wrote on May 27, 2019, 7:55 AM last edited by
                            #19

                            Hi @Toby
                            sorry for the delay. I forwarded it again.

                            Best!

                            Marius

                            www.mariusjopen.world

                            1 Reply Last reply
                            0
                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on May 30, 2019, 11:51 AM last edited by
                              #20

                              No. I have too many other things to do at the moment and also this bug is rlly hard to fix. I've written it down and will try to fix it one day.

                              T 1 Reply Last reply May 30, 2019, 1:13 PM
                              0
                              • arminunruhA arminunruh
                                May 30, 2019, 11:51 AM

                                No. I have too many other things to do at the moment and also this bug is rlly hard to fix. I've written it down and will try to fix it one day.

                                T Offline
                                T Offline
                                Toby
                                wrote on May 30, 2019, 1:13 PM last edited by
                                #21

                                @arminunruh

                                OH!

                                it also effects the iPad too!

                                1 Reply Last reply
                                1
                                • arminunruhA Offline
                                  arminunruhA Offline
                                  arminunruh
                                  Global Moderator
                                  wrote on Jun 6, 2019, 3:50 PM last edited by
                                  #22

                                  Uh good to know :O

                                  1 Reply Last reply
                                  0
                                  • T Offline
                                    T Offline
                                    Toby
                                    wrote on Jun 11, 2019, 10:49 AM last edited by
                                    #23

                                    Hi Armin

                                    If I were to reinstall lay theme - do you think that will eliminate the bug?

                                    Cheers
                                    Toby

                                    1 Reply Last reply
                                    0
                                    • mariusjopenM Offline
                                      mariusjopenM Offline
                                      mariusjopen
                                      Global Moderator
                                      wrote on Jun 12, 2019, 8:34 AM last edited by
                                      #24

                                      Hi @Toby
                                      sorry that we got stuck with this.

                                      It is always a good try to reinstall the theme.

                                      Maybe a couple of old plugins, which are already deleted, left some mess in the database.

                                      Best!

                                      Marius

                                      www.mariusjopen.world

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