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  3. mobile site crashes

mobile site crashes

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  • arminunruhA Online
    arminunruhA Online
    arminunruh
    Global Moderator
    wrote on last edited by
    #8
    This post is deleted!
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    • T Offline
      T Offline
      Toby
      wrote on last edited by Toby
      #9

      Hi Armin

      I removed my custom javascript, cleared my history and web data on iPhone and it still crashes

      including when rotated

      Cheers
      Toby

      1 Reply Last reply
      0
      • mariusjopenM Offline
        mariusjopenM Offline
        mariusjopen
        Global Moderator
        wrote on last edited by
        #10

        Dear @Toby
        Best is if you write me a PM and include your username, password and a link to this conversation.

        Marius

        www.mariusjopen.world

        T 1 Reply Last reply
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        • mariusjopenM mariusjopen

          Dear @Toby
          Best is if you write me a PM and include your username, password and a link to this conversation.

          Marius

          T Offline
          T Offline
          Toby
          wrote on last edited by
          #11

          @mariusjopen - email has been sent

          Thanks in advance
          Toby

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          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #12

            Hi @Toby
            we are still on it.

            0_1549279637000_Bildschirmfoto 2019-02-04 um 09.25.11.png

            0_1549279695968_Bildschirmfoto 2019-02-04 um 09.25.21.png

            Best!

            Marius

            www.mariusjopen.world

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            • T Offline
              T Offline
              Toby
              wrote on last edited by
              #13

              Hi @mariusjopen / @arminunruh

              Any news?

              Cheers
              Toby

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              • arminunruhA Online
                arminunruhA Online
                arminunruh
                Global Moderator
                wrote on last edited by
                #14

                hey again, so i managed to reproduce this on phone rotation and it's rlly unclear to me why this would happen.
                i will need to look at this more closely, however, this week we have an important launch for another project so i don't have time to look into this more right now.

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                • T Offline
                  T Offline
                  Toby
                  wrote on last edited by
                  #15

                  Hi @arminunruh

                  Any news!?

                  Cheers
                  Toby

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                  • arminunruhA Online
                    arminunruhA Online
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #16

                    Nope sorry

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                    • T Offline
                      T Offline
                      Toby
                      wrote on last edited by
                      #17

                      Hi @arminunruh

                      Any news!?

                      Cheers
                      Toby

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                      • T Offline
                        T Offline
                        Toby
                        wrote on last edited by
                        #18

                        Hi @arminunruh

                        Any news!?

                        Cheers
                        Toby

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                        • mariusjopenM Offline
                          mariusjopenM Offline
                          mariusjopen
                          Global Moderator
                          wrote on last edited by
                          #19

                          Hi @Toby
                          sorry for the delay. I forwarded it again.

                          Best!

                          Marius

                          www.mariusjopen.world

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                          • arminunruhA Online
                            arminunruhA Online
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #20

                            No. I have too many other things to do at the moment and also this bug is rlly hard to fix. I've written it down and will try to fix it one day.

                            T 1 Reply Last reply
                            0
                            • arminunruhA arminunruh

                              No. I have too many other things to do at the moment and also this bug is rlly hard to fix. I've written it down and will try to fix it one day.

                              T Offline
                              T Offline
                              Toby
                              wrote on last edited by
                              #21

                              @arminunruh

                              OH!

                              it also effects the iPad too!

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                              1
                              • arminunruhA Online
                                arminunruhA Online
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #22

                                Uh good to know :O

                                1 Reply Last reply
                                0
                                • T Offline
                                  T Offline
                                  Toby
                                  wrote on last edited by
                                  #23

                                  Hi Armin

                                  If I were to reinstall lay theme - do you think that will eliminate the bug?

                                  Cheers
                                  Toby

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                                  0
                                  • mariusjopenM Offline
                                    mariusjopenM Offline
                                    mariusjopen
                                    Global Moderator
                                    wrote on last edited by
                                    #24

                                    Hi @Toby
                                    sorry that we got stuck with this.

                                    It is always a good try to reinstall the theme.

                                    Maybe a couple of old plugins, which are already deleted, left some mess in the database.

                                    Best!

                                    Marius

                                    www.mariusjopen.world

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                                    I also code custom websites or custom Lay features.
                                    šŸ’æ Email me here: šŸ’æ
                                    info@laytheme.com

                                    Before you post:
                                    1. When using a WordPress Cache plugin, disable it or clear your cache.
                                    2. Update Lay Theme and all Lay Theme Addons
                                    3. Disable all Plugins
                                    4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                                    This often solves issues you might run into

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                                    3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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