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  3. Upgrade makes thumbnails images HUGE

Upgrade makes thumbnails images HUGE

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  • edgrbnzE Offline
    edgrbnzE Offline
    edgrbnz
    wrote on last edited by
    #7

    Did you try deactivating the plugins / addons one by one and checking if it changes anything?

    When I inspect your site I seems to me that you are running google analytics. Is that true?
    Is there any plugin that’s running that?
    If so,… could you deactivate it and check if the error persists?

    I haven’t updated to the lateast wordpress version, yet. Might be something about that but I don’t know really. I think best is @mariusjopen or @arminunruh take a look what’s going on there.

    ✦ ✦ ✦

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    • D Offline
      D Offline
      dsinclair
      wrote on last edited by
      #8

      Yes! I did see a couple plugins that I deactivated. I can at least see the gridder to make edits now. However, the issue of super huge thumbnails still exists. Not sure what to do on this one.

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      • edgrbnzE Offline
        edgrbnzE Offline
        edgrbnz
        wrote on last edited by
        #9

        Did you try and save the pages showing the huge thumbnails again? Or recreate the frontpage and see if that fixes the behaviour.
        Perhaps anything went wrong during the update.

        When I inspected your site yesterday I saw a brief JSON error in the console but was unable to recreate it since.

        ✦ ✦ ✦

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        • edgrbnzE Offline
          edgrbnzE Offline
          edgrbnz
          wrote on last edited by edgrbnz
          #10

          Aaand! There it is!!
          Got this one after a refresh – dunno what it exactly means but Marius or Armin can surely shed some light.

          0_1557817971722_Pasted_Image_14_05_19__09_11.jpg

          ✦ ✦ ✦

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          • D Offline
            D Offline
            dsinclair
            wrote on last edited by
            #11

            Oh wow thank you so much. Yeah I wonder how to fix it. If it's on my end and easy to fix it would be awesome.

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #12

              Dear @dsinclair
              yes. We will look into this!
              @edgrbnz thank you for your help!

              Best!

              Marius

              www.mariusjopen.world

              D 2 Replies Last reply
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              • mariusjopenM mariusjopen

                Dear @dsinclair
                yes. We will look into this!
                @edgrbnz thank you for your help!

                Best!

                Marius

                D Offline
                D Offline
                dsinclair
                wrote on last edited by
                #13

                @mariusjopen Thank you!

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                • mariusjopenM mariusjopen

                  Dear @dsinclair
                  yes. We will look into this!
                  @edgrbnz thank you for your help!

                  Best!

                  Marius

                  D Offline
                  D Offline
                  dsinclair
                  wrote on last edited by
                  #14

                  @mariusjopen Please let me know if you need anything else from me. I provided info to @Armin-Unruh . I'm hoping to get the landing page thumbnails fixed as soon as possible. Please do let me know if it seems to be an issue that might take a longer amount of time. If so I can plan accordingly for other portfolio online options for hiring clients to access my work until the issue is fixed. Thanks!

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                  • mariusjopenM Offline
                    mariusjopenM Offline
                    mariusjopen
                    Global Moderator
                    wrote on last edited by
                    #15

                    Dear @dsinclair
                    I sent it to Armin.

                    Best!

                    Marius

                    www.mariusjopen.world

                    D 1 Reply Last reply
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                    • mariusjopenM mariusjopen

                      Dear @dsinclair
                      I sent it to Armin.

                      Best!

                      Marius

                      D Offline
                      D Offline
                      dsinclair
                      wrote on last edited by
                      #16

                      @mariusjopen Thank you! @Armin-Unruh Thank you for you help and let me know if you need any other information from me.

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                      • D Offline
                        D Offline
                        dsinclair
                        wrote on last edited by
                        #17

                        @mariusjopen or @Armin-Unruh can you recommend an affordable developer I could contact to fix the issues with my website? I'm losing clients who visit my site and am hoping to get it fixed soon.

                        Thanks!

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                        • mariusjopenM Offline
                          mariusjopenM Offline
                          mariusjopen
                          Global Moderator
                          wrote on last edited by
                          #18

                          Dear @dsinclair
                          I will forward it to Armin.

                          Best!

                          Marius

                          www.mariusjopen.world

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                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #19

                            ok we were writing about this. not sure what cause it but clicking "update" on the category page fixed it

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