Can't purchase another pro license
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Dear @arminunruh
In the Gumroad purchase page, when i try to buy another pro license there's a message saying that i already paid for the product and i should check my emails.
It's true, i bought a pro license in april, but i want to buy a new one.
Thanks in advance for the assistance,
Francesca -
Dear @franzi
Best is if you write an email to info@laytheme.com and include a link to this conversation.Best!
Marius
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Dear @mariusjopen,
thank you, i did as you suggested. -
Dear @franzi
Cool!Marius
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it
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