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Lay Theme Forum

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  3. No intro option in customize menu :(

No intro option in customize menu :(

Scheduled Pinned Locked Moved Bug Reports
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  • L Offline
    L Offline
    Leo95
    wrote on last edited by
    #1

    Hi!

    I would like to make an intro photo on my website, but I don't have the option in my customize menu.
    Do you have to install something to get it?

    Thanks!

    1 Reply Last reply
    0
    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @Leo95
      do you have LayTheme up to date?

      Best!

      Marius

      www.mariusjopen.world

      1 Reply Last reply
      0
      • L Offline
        L Offline
        Leo95
        wrote on last edited by
        #3

        Yes, I even reinstalled the theme to be sure.

        1 Reply Last reply
        0
        • L Offline
          L Offline
          Leo95
          wrote on last edited by
          #4

          Version: 2.7.8

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          0
          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Dear @Leo95
            can you show a screenshot of the "missing" setting?

            Best!

            Marius

            www.mariusjopen.world

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #6

              Best is if you write me a PM and include your username, password and a link to this conversation.

              www.mariusjopen.world

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              • L Offline
                L Offline
                Leo95
                wrote on last edited by
                #7

                I have sent you a message :)

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                0
                • mariusjopenM Offline
                  mariusjopenM Offline
                  mariusjopen
                  Global Moderator
                  wrote on last edited by
                  #8

                  Dear @Leo95
                  ok. Weird. I will have a look with Armin.

                  Best!

                  Marius

                  www.mariusjopen.world

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #9

                    The intro feature must be activated in "Lay Options" -> "Activate Intro Feature"

                    M 1 Reply Last reply
                    0
                    • arminunruhA arminunruh

                      The intro feature must be activated in "Lay Options" -> "Activate Intro Feature"

                      M Offline
                      M Offline
                      Mickael DARD2
                      wrote on last edited by
                      #10

                      @arminunruh
                      Hi,
                      the same for me, even if intro feature is activated in Lay Option
                      It is not in Costumize options.
                      An idea ?

                      1 Reply Last reply
                      1
                      • RichardR Offline
                        RichardR Offline
                        Richard
                        Global Moderator
                        wrote on last edited by
                        #11

                        Dear @Mickael-DARD2

                        Just to be sure have you got these options ticked?

                        Screen Shot 2020-11-18 at 2.07.58 PM.png

                        Best
                        Richard

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                        I also code custom websites or custom Lay features.
                        šŸ’æ Email me here: šŸ’æ
                        info@laytheme.com

                        Before you post:
                        1. When using a WordPress Cache plugin, disable it or clear your cache.
                        2. Update Lay Theme and all Lay Theme Addons
                        3. Disable all Plugins
                        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

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