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  3. mailto as menu point isn't working anymore

mailto as menu point isn't working anymore

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  • edgrbnzE edgrbnz

    Mine works fine (also latest version).

    @Miri your links work as expected over here.
    @jwk you got a http: in front of mailto: but it should be href="mailto:info@hallobasis.com" to work as desired.

    0_1566471938614_Window_and_HalloBasis_—_Hallo.jpg

    M Offline
    M Offline
    Miri
    wrote on last edited by
    #7

    @edgrbnz @mariusjopen I solved it. The setting for mailto: in Firefox was changed.
    Bye! =)
    0_1566493817762_scrnsht.JPG

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    0
    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #8

      Dear @jwk
      oh wow!

      Thank you for letting us know. You never stop learning!

      Best!

      Marius

      www.mariusjopen.world

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      0
      • jwkJ Offline
        jwkJ Offline
        jwk
        wrote on last edited by
        #9

        Hey @mariusjopen :) I'm entering the correct "code" in the individual links spot. But it changes it to "http://…"? It worked until the new update of Wordpress. Any ideas how I can change the http?

        Best ✌️

        0_1566939812544_Bildschirmfoto 2019-08-27 um 23.00.17.png

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #10

          Dear @jwk
          can you try out to deactivate qTranslate and then check again?
          Only to see where the problem is.

          Best!

          Marius

          www.mariusjopen.world

          1 Reply Last reply
          0
          • jwkJ Offline
            jwkJ Offline
            jwk
            wrote on last edited by
            #11

            doesn't this f*** up the whole system? 😅

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #12

              Dear @jwk
              it should not. The database fields stay the same.

              Best!

              Marius

              www.mariusjopen.world

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              • jwkJ Offline
                jwkJ Offline
                jwk
                wrote on last edited by
                #13

                @mariusjopen indeed it works when qTranslate is deactivated… What can I do now? Thanks for your help :)

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                • mariusjopenM Offline
                  mariusjopenM Offline
                  mariusjopen
                  Global Moderator
                  wrote on last edited by
                  #14

                  Dear @jwk
                  we encountered a couple of issues when qTranslate is activated. We are on it to fit it.

                  Best!

                  Marius

                  www.mariusjopen.world

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                  • emgeofficeE Offline
                    emgeofficeE Offline
                    emgeoffice
                    wrote on last edited by
                    #15

                    I encountered a very strange problem with my 'mailto' links. It could be related to the issues described here, but I am actually not sure.

                    I also don't know, if it is related to the "extraordinary" address which is 'info@this---nice.com'.

                    On the desktop site it is working perfectly all the time. As well when I use the Chrome browser to change the view to mobile site there is no problem, b![alt text](image url)ut when I open the site on my iPhone browser, it is completely "destroyed". I made some screenshots to show this. Obviously the version with the green menu bar is the destroyed version.

                    1_1567684482580_IMG_3343.PNG 0_1567684482579_10_Bug_190905.jpg

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                    • mariusjopenM Offline
                      mariusjopenM Offline
                      mariusjopen
                      Global Moderator
                      wrote on last edited by
                      #16

                      Dear @emgeoffice
                      I cannot open the website on the phone.
                      What happens if you deactivate LayTheme?

                      Best!

                      Marius

                      www.mariusjopen.world

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                      0
                      • jwkJ Offline
                        jwkJ Offline
                        jwk
                        wrote on last edited by
                        #17

                        hey @mariusjopen, hey @arminunruh, is there any solution to the problem, that the mailto-link doesn't work as menu point? All the best.

                        1 Reply Last reply
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                        • mariusjopenM Offline
                          mariusjopenM Offline
                          mariusjopen
                          Global Moderator
                          wrote on last edited by
                          #18

                          Dear @jwk
                          on my test page the mailto works fine.
                          0_1573032819319_Bildschirmfoto 2019-11-06 um 10.33.33.png

                          Best!

                          Marius

                          www.mariusjopen.world

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                          0
                          • edgrbnzE Offline
                            edgrbnzE Offline
                            edgrbnz
                            wrote on last edited by edgrbnz
                            #19

                            It’s still qTranslate interfering here I guess…

                            qTranslate seems to add a http:// in front of that mailto. Since that’s not https:// this also makes the connection to your site to be rated as not fully secure :
                            0_1573041077276_24825470-80c4-4ed6-8516-91fd22ccc416-image.png

                            I’d deactivate qTranslate and stick with English for now 🙃


                            That would be my advise anyway:

                            As long as your site isn’t a shop or has a huge amount of sophisticated writing I’d always recommend to go international (aka. English) and drop the chore of maintaining a multi language site. You also may need a cookie banner since (I presume) qTranslate uses cookies to remember the visitors language.

                            ✦ ✦ ✦

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                            • mariusjopenM Offline
                              mariusjopenM Offline
                              mariusjopen
                              Global Moderator
                              wrote on last edited by
                              #20

                              Dear @edgrbnz
                              ah yes. qTranslate might really mess it up :-/

                              We will check again.

                              Best!

                              Marius

                              www.mariusjopen.world

                              1 Reply Last reply
                              1
                              • arminunruhA Offline
                                arminunruhA Offline
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #21

                                sorry i cannot reproduce this error with qtranslate-x, nor qtranslate-xt

                                i'm not sure if you have resolved the issue or found a workaround as your website looks good on my phone and the mailto email link works for me, it opens my email app.

                                have a great day!

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                                • edgrbnzE Offline
                                  edgrbnzE Offline
                                  edgrbnz
                                  wrote on last edited by
                                  #22

                                  Still doesn't work over here, though.

                                  ✦ ✦ ✦

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                                  • arminunruhA Offline
                                    arminunruhA Offline
                                    arminunruh
                                    Global Moderator
                                    wrote on last edited by
                                    #23

                                    Oh yeah now I see it on hallobasis.com

                                    I just looked at this---nice.com :D

                                    Ok yea
                                    0_1574085059525_Screenshot 2019-11-18 at 14.49.22.png

                                    Ok I'm using the latest version of lay theme
                                    latest version of wordpress
                                    qtranslate-xt

                                    this is how i set up my menu point:
                                    0_1574085199097_Screenshot 2019-11-18 at 14.52.42.png

                                    and it works correctly for me:
                                    0_1574085218320_Screenshot 2019-11-18 at 14.52.57.png

                                    If u use qtranslate-x instead of qtranslate-xt, you can replace qtranslate-x with qtranslate-xt and it should work fine.
                                    Maybe make a database backup before.
                                    https://github.com/qtranslate/qtranslate-xt

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                                    • emgeofficeE Offline
                                      emgeofficeE Offline
                                      emgeoffice
                                      wrote on last edited by
                                      #24

                                      Sorry for my really late reply. Somehow it worked then and I forgot about this issue. I just didn't touch it anymore to not produce the error again. :D

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                                      • mariusjopenM Offline
                                        mariusjopenM Offline
                                        mariusjopen
                                        Global Moderator
                                        wrote on last edited by
                                        #25

                                        Great!
                                        Thank you for letting us know!

                                        Best!
                                        Marius

                                        www.mariusjopen.world

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