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  3. Old version of homepage shows up with other browser / laptop

Old version of homepage shows up with other browser / laptop

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  • S Offline
    S Offline
    siegfriedcarlo
    wrote on last edited by
    #1

    hey all
    i have the problem, that my webpage works fine just how I made it when I try it on my laptop with latest safari version ( www.carlosiegfried.com). But when I try it on another laptop or with firefox, an older version of the homepage keeps showing up without pictures. Can anybody help me with that?
    Thanks and best wishes
    Carlo

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    • edgrbnzE Offline
      edgrbnzE Offline
      edgrbnz
      wrote on last edited by edgrbnz
      #2

      Do you have any caching plugins installed?
      If so you should clean the cache and it should work.

      On my end the page looks like this:
      0_1573838693999_ede79cd4-260d-41ff-b044-e7635fbf17b3-image.png

      Not much content there – Do you have any plugins installed?
      If so: would you mind trying to deactivate one after the other to see which one causes the problem?

      Did you recently move your website from one server to another?
      If so: Did you also migrate the database as described here?

      ✦ ✦ ✦

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      • S Offline
        S Offline
        siegfriedcarlo
        wrote on last edited by
        #3

        hey edgrbnz, that was a great tip! I deactivated the "Visual Composer Website Builder" Plugin and that seems to have done the trick!
        thank you and best wishes
        Carlo

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Dear @edgrbnz
          great!

          Best!

          Marius

          www.mariusjopen.world

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          I also code custom websites or custom Lay features.
          💿 Email me here: 💿
          info@laytheme.com

          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
          2. Update Lay Theme and all Lay Theme Addons
          3. Disable all Plugins
          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

          This often solves issues you might run into

          When you post:
          1. Post a link to where the problem is
          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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