Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto as menu point isn't working anymore

mailto as menu point isn't working anymore

Scheduled Pinned Locked Moved Bug Reports
25 Posts 6 Posters 1.2k Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • M Offline
    M Offline
    mariusjopen
    Global Moderator
    wrote on Sep 5, 2019, 8:41 AM last edited by
    #14

    Dear @jwk
    we encountered a couple of issues when qTranslate is activated. We are on it to fit it.

    Best!

    Marius

    www.mariusjopen.world

    1 Reply Last reply
    0
    • E Offline
      E Offline
      emgeoffice
      wrote on Sep 5, 2019, 11:54 AM last edited by
      #15

      I encountered a very strange problem with my 'mailto' links. It could be related to the issues described here, but I am actually not sure.

      I also don't know, if it is related to the "extraordinary" address which is 'info@this---nice.com'.

      On the desktop site it is working perfectly all the time. As well when I use the Chrome browser to change the view to mobile site there is no problem, b![alt text](image url)ut when I open the site on my iPhone browser, it is completely "destroyed". I made some screenshots to show this. Obviously the version with the green menu bar is the destroyed version.

      1_1567684482580_IMG_3343.PNG 0_1567684482579_10_Bug_190905.jpg

      1 Reply Last reply
      0
      • M Offline
        M Offline
        mariusjopen
        Global Moderator
        wrote on Sep 9, 2019, 7:34 AM last edited by
        #16

        Dear @emgeoffice
        I cannot open the website on the phone.
        What happens if you deactivate LayTheme?

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply
        0
        • J Offline
          J Offline
          jwk
          wrote on Nov 4, 2019, 4:45 PM last edited by
          #17

          hey @mariusjopen, hey @arminunruh, is there any solution to the problem, that the mailto-link doesn't work as menu point? All the best.

          1 Reply Last reply
          0
          • M Offline
            M Offline
            mariusjopen
            Global Moderator
            wrote on Nov 6, 2019, 9:33 AM last edited by
            #18

            Dear @jwk
            on my test page the mailto works fine.
            0_1573032819319_Bildschirmfoto 2019-11-06 um 10.33.33.png

            Best!

            Marius

            www.mariusjopen.world

            1 Reply Last reply
            0
            • E Offline
              E Offline
              edgrbnz
              wrote on Nov 6, 2019, 11:53 AM last edited by edgrbnz Nov 6, 2019, 7:00 AM
              #19

              It’s still qTranslate interfering here I guess…

              qTranslate seems to add a http:// in front of that mailto. Since that’s not https:// this also makes the connection to your site to be rated as not fully secure :
              0_1573041077276_24825470-80c4-4ed6-8516-91fd22ccc416-image.png

              I’d deactivate qTranslate and stick with English for now 🙃


              That would be my advise anyway:

              As long as your site isn’t a shop or has a huge amount of sophisticated writing I’d always recommend to go international (aka. English) and drop the chore of maintaining a multi language site. You also may need a cookie banner since (I presume) qTranslate uses cookies to remember the visitors language.

              ✦ ✦ ✦

              1 Reply Last reply
              0
              • M Offline
                M Offline
                mariusjopen
                Global Moderator
                wrote on Nov 10, 2019, 10:10 AM last edited by
                #20

                Dear @edgrbnz
                ah yes. qTranslate might really mess it up :-/

                We will check again.

                Best!

                Marius

                www.mariusjopen.world

                1 Reply Last reply
                1
                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on Nov 13, 2019, 2:26 PM last edited by
                  #21

                  sorry i cannot reproduce this error with qtranslate-x, nor qtranslate-xt

                  i'm not sure if you have resolved the issue or found a workaround as your website looks good on my phone and the mailto email link works for me, it opens my email app.

                  have a great day!

                  1 Reply Last reply
                  0
                  • E Offline
                    E Offline
                    edgrbnz
                    wrote on Nov 13, 2019, 3:02 PM last edited by
                    #22

                    Still doesn't work over here, though.

                    ✦ ✦ ✦

                    1 Reply Last reply
                    0
                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on Nov 18, 2019, 1:54 PM last edited by
                      #23

                      Oh yeah now I see it on hallobasis.com

                      I just looked at this---nice.com :D

                      Ok yea
                      0_1574085059525_Screenshot 2019-11-18 at 14.49.22.png

                      Ok I'm using the latest version of lay theme
                      latest version of wordpress
                      qtranslate-xt

                      this is how i set up my menu point:
                      0_1574085199097_Screenshot 2019-11-18 at 14.52.42.png

                      and it works correctly for me:
                      0_1574085218320_Screenshot 2019-11-18 at 14.52.57.png

                      If u use qtranslate-x instead of qtranslate-xt, you can replace qtranslate-x with qtranslate-xt and it should work fine.
                      Maybe make a database backup before.
                      https://github.com/qtranslate/qtranslate-xt

                      1 Reply Last reply
                      0
                      • E Offline
                        E Offline
                        emgeoffice
                        wrote on Dec 20, 2019, 4:27 PM last edited by
                        #24

                        Sorry for my really late reply. Somehow it worked then and I forgot about this issue. I just didn't touch it anymore to not produce the error again. :D

                        1 Reply Last reply
                        0
                        • M Offline
                          M Offline
                          mariusjopen
                          Global Moderator
                          wrote on Dec 27, 2019, 11:11 AM last edited by
                          #25

                          Great!
                          Thank you for letting us know!

                          Best!
                          Marius

                          www.mariusjopen.world

                          1 Reply Last reply
                          0
                          Reply
                          • Reply as topic
                          Log in to reply
                          • Oldest to Newest
                          • Newest to Oldest
                          • Most Votes


                          I also code custom websites or custom Lay features.
                          💿 Email me here: 💿
                          info@laytheme.com

                          Before you post:
                          1. When using a WordPress Cache plugin, disable it or clear your cache.
                          2. Update Lay Theme and all Lay Theme Addons
                          3. Disable all Plugins
                          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                          This often solves issues you might run into

                          When you post:
                          1. Post a link to where the problem is
                          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                          Online Users
                          benjaminmugnierB
                          benjaminmugnier
                          6 minutes ago
                          C
                          craigfeldspar
                          10 minutes ago
                          E
                          ericcodina
                          22 minutes ago
                          Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                          laytheme.com
                          • Login

                          • Don't have an account? Register

                          • Login or register to search.
                          • First post
                            Last post
                          0
                          • Recent
                          • Tags
                          • Popular
                          • Users
                          • Search