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  3. Can't see anything in "Customize" inside the "Appearance" menu

Can't see anything in "Customize" inside the "Appearance" menu

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  • A Offline
    A Offline
    andrea
    wrote on last edited by andrea
    #1

    As you can see from the screenshot below, when I go on the Appearance menu and then I chose Customize, I can't see the usual menu (Favicon, Menu Style, Site Title, Project Thumbnails etc..).
    I tried with Chrome, Safari and Opera: the problem persists.

    Do any of you know how to solve this?
    Thank you in advance,

    Andrea

    0_1573910671670_Screenshot 2019-11-16 at 13.51.12.png

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear,

      is LayTheme and Wordpress updated?
      Which plugins do you use?

      Best!

      Marius

      www.mariusjopen.world

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      I also code custom websites or custom Lay features.
      šŸ’æ Email me here: šŸ’æ
      info@laytheme.com

      Before you post:
      1. When using a WordPress Cache plugin, disable it or clear your cache.
      2. Update Lay Theme and all Lay Theme Addons
      3. Disable all Plugins
      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

      This often solves issues you might run into

      When you post:
      1. Post a link to where the problem is
      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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