White page when i actived lay theme
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Hi Armin,
I installed wordpress 3.6.1 ( last one, 4.2 seems to have some problems ) then i uploaded the lay.zip and when i actived it, my page /wp-admin et my website turn to a white page and i can do nothing.
When i delete the folder lay from the folder themes in wp-content on FileZilla my "backoffice" and the default wordpress theme come back.
I read somthing in the other Topic about Child Theme ( i don't really know what is it) but i don't think i did something like this, i just follow your step to install Lay.
Did i made a mistake ?
Adrien -
@adrienchevalier
Ok i managed.
i just needed to switch on the version 4.2.2 of wordpress inside the backoffice.
Strange, i couldn't installed the 4.2.2 this morning and i installed the 3.6.1 and then i switch inside the back office to the last version...Thanks a lot!
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Hey thanks, no problem!
Yeah lay theme is for the new version of wordpress :) -
hey caromo!
Does this help? http://laytheme.com/troubleshooting.html#nothing-shows-up -
Hey Armin,
the thing with the white page happened to me as well and I don't know what to do since I cannot find the code you talk about in "Nothing shows up on my website". My site just turns blank after "activate" and I don't know how to fix this. Just before I clicked on activate it said "Theme successfully installed".
Thanks for your help! -
Hey Conifer!
Can you still access your wordpress admin panel?If you can't the problem can be that your wordpress version that you had installed was too old. In that case please enter your ftp and rename the folder "lay" in "wp-content" -> "themes" to another name like "lay2".
This is a way to deactivate your theme when you cannot login to the admin panel anymore.
Now please go to your admin panel and update wordpress.
Then rename the "lay2" folder to "lay" again. Now activate lay theme.
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it