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  3. Lightbox doesn't work after update

Lightbox doesn't work after update

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  • D Offline
    D Offline
    dnlbrv
    wrote on last edited by dnlbrv
    #1

    Hello
    after update Lightbox doesn't work at the first time charge the page, after reload the page works fine. Any idea? Thanks in advance.

    I downgrade to V1.4.1 and the old version works fine. The Lay Theme version is 2.9.5.

    1 Reply Last reply
    0
    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @dnlbrv
      Can you post a link to our website?
      Then we can have a look and inspect that.

      Marius

      www.mariusjopen.world

      D 1 Reply Last reply
      0
      • mariusjopenM mariusjopen

        Dear @dnlbrv
        Can you post a link to our website?
        Then we can have a look and inspect that.

        Marius

        D Offline
        D Offline
        dnlbrv
        wrote on last edited by
        #3

        @mariusjopen www.bao.studio/web
        The version 1.4.4 is active now for your test. Thanxs a lot.

        D 1 Reply Last reply
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        • D dnlbrv

          @mariusjopen www.bao.studio/web
          The version 1.4.4 is active now for your test. Thanxs a lot.

          D Offline
          D Offline
          dnlbrv
          wrote on last edited by
          #4

          Hey Marius, after activate 1.4.4 Lightbox doesn't work after reload page.

          D 1 Reply Last reply
          0
          • D dnlbrv

            Hey Marius, after activate 1.4.4 Lightbox doesn't work after reload page.

            D Offline
            D Offline
            dnlbrv
            wrote on last edited by dnlbrv
            #5

            Hello Marius, any idea about the Lightbox?

            1 Reply Last reply
            0
            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #6

              Dear @dnlbrv
              Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

              Marius

              www.mariusjopen.world

              D 2 Replies Last reply
              0
              • mariusjopenM mariusjopen

                Dear @dnlbrv
                Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

                Marius

                D Offline
                D Offline
                dnlbrv
                wrote on last edited by
                #7

                @mariusjopen, all custom code is disabled now

                D 1 Reply Last reply
                0
                • D dnlbrv

                  @mariusjopen, all custom code is disabled now

                  D Offline
                  D Offline
                  dnlbrv
                  wrote on last edited by
                  #8

                  All plugins disabled too, only laytheme and laytheme plugins enabled

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                  • D Offline
                    D Offline
                    dnlbrv
                    wrote on last edited by
                    #9

                    The problem remains... any news? thanxs in advance

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                    • mariusjopenM mariusjopen

                      Dear @dnlbrv
                      Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

                      Marius

                      D Offline
                      D Offline
                      dnlbrv
                      wrote on last edited by
                      #10

                      @mariusjopen tomorrow I need reactivate the all custom code to finish the website. Any idea about the problem? Thanks a lot.

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                      • mariusjopenM Offline
                        mariusjopenM Offline
                        mariusjopen
                        Global Moderator
                        wrote on last edited by
                        #11

                        Dear @dnlbrv
                        ok. Best is if you write me a PM and include your username, password and a link to this conversation.

                        Marius

                        www.mariusjopen.world

                        1 Reply Last reply
                        1
                        • S Offline
                          S Offline
                          sebastianpetrov
                          wrote on last edited by
                          #12

                          I'm also having this problem since updating just now - it was working fine before.

                          web address is: sebastianpetrovski.com

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                          0
                          • mariusjopenM Offline
                            mariusjopenM Offline
                            mariusjopen
                            Global Moderator
                            wrote on last edited by
                            #13

                            Dear @dnlbrv
                            Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

                            But it seems like a general issue. We will have a look.

                            Best!

                            Marius

                            PS: Great website!

                            www.mariusjopen.world

                            1 Reply Last reply
                            0
                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #14

                              Hey!

                              I can't reproduce this on my own installation of lay theme 2.9.5 and the latest lightbox version.

                              So I need to test things on your websites.

                              please send these infos to info@laytheme.com:

                              link to this topic
                              website address
                              username and password for your /wp-admin/ admin area

                              1 Reply Last reply
                              0
                              • arminunruhA Offline
                                arminunruhA Offline
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #15

                                Hey everybody, please update the lightbox addon and then it should work again, thx for your patience!!

                                D 1 Reply Last reply
                                0
                                • arminunruhA arminunruh

                                  Hey everybody, please update the lightbox addon and then it should work again, thx for your patience!!

                                  D Offline
                                  D Offline
                                  dnlbrv
                                  wrote on last edited by
                                  #16

                                  @arminunruh thanxs a lot! great theme and support!

                                  1 Reply Last reply
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