Customising not working
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Hi, customising page not displaying anything. 
Panel on left appears, but no page preview on the right. And no further options on the panel. Working on firefox. Same deal on safari.
Thanks
Ross -
Dear @NAS
Can you post a link to our website?
Then we can have a look and inspect that.Marius
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Hey marius. Yes sorry just seen this reply
tried on chrome as well now but just loads forever.
Ross
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Just checking on some other websites I've made, customise panel isn't working there either
Thanks
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Dear @NAS
Best is if you write me a PM and include your username, password and a link to this conversation.
Marius
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Hello @NAS and @mariusjopen same problem here! customize page is not showing anything, it says "loading" forever. I tried with Safari, Chrome and Fire Fox but nothing changed. Did you manage to solve the problem?
Cheers
Nicola -
Dear @NAS
Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?Do you have everything up-to-date?
Wordpress, Plugins, Laytheme.Best!
Marius
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Hello @mariusjopen thank you so much for the answer! I have everything up-to-date and I don't seem to have any external plugin installed but maybe I'm missing something. I can send you my username and pw if you want to inspect it.
Thanks for the help
best
Nicola -
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it
