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Lay Theme Forum

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  3. Lightbox doesn't work after update

Lightbox doesn't work after update

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  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen
    Global Moderator
    wrote on last edited by
    #2

    Dear @dnlbrv
    Can you post a link to our website?
    Then we can have a look and inspect that.

    Marius

    www.mariusjopen.world

    D 1 Reply Last reply
    0
    • mariusjopenM mariusjopen

      Dear @dnlbrv
      Can you post a link to our website?
      Then we can have a look and inspect that.

      Marius

      D Offline
      D Offline
      dnlbrv
      wrote on last edited by
      #3

      @mariusjopen www.bao.studio/web
      The version 1.4.4 is active now for your test. Thanxs a lot.

      D 1 Reply Last reply
      0
      • D dnlbrv

        @mariusjopen www.bao.studio/web
        The version 1.4.4 is active now for your test. Thanxs a lot.

        D Offline
        D Offline
        dnlbrv
        wrote on last edited by
        #4

        Hey Marius, after activate 1.4.4 Lightbox doesn't work after reload page.

        D 1 Reply Last reply
        0
        • D dnlbrv

          Hey Marius, after activate 1.4.4 Lightbox doesn't work after reload page.

          D Offline
          D Offline
          dnlbrv
          wrote on last edited by dnlbrv
          #5

          Hello Marius, any idea about the Lightbox?

          1 Reply Last reply
          0
          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #6

            Dear @dnlbrv
            Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

            Marius

            www.mariusjopen.world

            D 2 Replies Last reply
            0
            • mariusjopenM mariusjopen

              Dear @dnlbrv
              Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

              Marius

              D Offline
              D Offline
              dnlbrv
              wrote on last edited by
              #7

              @mariusjopen, all custom code is disabled now

              D 1 Reply Last reply
              0
              • D dnlbrv

                @mariusjopen, all custom code is disabled now

                D Offline
                D Offline
                dnlbrv
                wrote on last edited by
                #8

                All plugins disabled too, only laytheme and laytheme plugins enabled

                1 Reply Last reply
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                • D Offline
                  D Offline
                  dnlbrv
                  wrote on last edited by
                  #9

                  The problem remains... any news? thanxs in advance

                  1 Reply Last reply
                  0
                  • mariusjopenM mariusjopen

                    Dear @dnlbrv
                    Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

                    Marius

                    D Offline
                    D Offline
                    dnlbrv
                    wrote on last edited by
                    #10

                    @mariusjopen tomorrow I need reactivate the all custom code to finish the website. Any idea about the problem? Thanks a lot.

                    1 Reply Last reply
                    0
                    • mariusjopenM Offline
                      mariusjopenM Offline
                      mariusjopen
                      Global Moderator
                      wrote on last edited by
                      #11

                      Dear @dnlbrv
                      ok. Best is if you write me a PM and include your username, password and a link to this conversation.

                      Marius

                      www.mariusjopen.world

                      1 Reply Last reply
                      1
                      • S Offline
                        S Offline
                        sebastianpetrov
                        wrote on last edited by
                        #12

                        I'm also having this problem since updating just now - it was working fine before.

                        web address is: sebastianpetrovski.com

                        1 Reply Last reply
                        0
                        • mariusjopenM Offline
                          mariusjopenM Offline
                          mariusjopen
                          Global Moderator
                          wrote on last edited by
                          #13

                          Dear @dnlbrv
                          Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

                          But it seems like a general issue. We will have a look.

                          Best!

                          Marius

                          PS: Great website!

                          www.mariusjopen.world

                          1 Reply Last reply
                          0
                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #14

                            Hey!

                            I can't reproduce this on my own installation of lay theme 2.9.5 and the latest lightbox version.

                            So I need to test things on your websites.

                            please send these infos to info@laytheme.com:

                            link to this topic
                            website address
                            username and password for your /wp-admin/ admin area

                            1 Reply Last reply
                            0
                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #15

                              Hey everybody, please update the lightbox addon and then it should work again, thx for your patience!!

                              D 1 Reply Last reply
                              0
                              • arminunruhA arminunruh

                                Hey everybody, please update the lightbox addon and then it should work again, thx for your patience!!

                                D Offline
                                D Offline
                                dnlbrv
                                wrote on last edited by
                                #16

                                @arminunruh thanxs a lot! great theme and support!

                                1 Reply Last reply
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                                I also code custom websites or custom Lay features.
                                šŸ’æ Email me here: šŸ’æ
                                info@laytheme.com

                                Before you post:
                                1. When using a WordPress Cache plugin, disable it or clear your cache.
                                2. Update Lay Theme and all Lay Theme Addons
                                3. Disable all Plugins
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                                This often solves issues you might run into

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                                3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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