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Lay Theme Forum

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  3. Lightbox doesn't work after update

Lightbox doesn't work after update

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  • D dnlbrv

    @mariusjopen www.bao.studio/web
    The version 1.4.4 is active now for your test. Thanxs a lot.

    D Offline
    D Offline
    dnlbrv
    wrote on last edited by
    #4

    Hey Marius, after activate 1.4.4 Lightbox doesn't work after reload page.

    D 1 Reply Last reply
    0
    • D dnlbrv

      Hey Marius, after activate 1.4.4 Lightbox doesn't work after reload page.

      D Offline
      D Offline
      dnlbrv
      wrote on last edited by dnlbrv
      #5

      Hello Marius, any idea about the Lightbox?

      1 Reply Last reply
      0
      • mariusjopenM Offline
        mariusjopenM Offline
        mariusjopen
        Global Moderator
        wrote on last edited by
        #6

        Dear @dnlbrv
        Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

        Marius

        www.mariusjopen.world

        D 2 Replies Last reply
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        • mariusjopenM mariusjopen

          Dear @dnlbrv
          Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

          Marius

          D Offline
          D Offline
          dnlbrv
          wrote on last edited by
          #7

          @mariusjopen, all custom code is disabled now

          D 1 Reply Last reply
          0
          • D dnlbrv

            @mariusjopen, all custom code is disabled now

            D Offline
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            dnlbrv
            wrote on last edited by
            #8

            All plugins disabled too, only laytheme and laytheme plugins enabled

            1 Reply Last reply
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            • D Offline
              D Offline
              dnlbrv
              wrote on last edited by
              #9

              The problem remains... any news? thanxs in advance

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              • mariusjopenM mariusjopen

                Dear @dnlbrv
                Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

                Marius

                D Offline
                D Offline
                dnlbrv
                wrote on last edited by
                #10

                @mariusjopen tomorrow I need reactivate the all custom code to finish the website. Any idea about the problem? Thanks a lot.

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                • mariusjopenM Offline
                  mariusjopenM Offline
                  mariusjopen
                  Global Moderator
                  wrote on last edited by
                  #11

                  Dear @dnlbrv
                  ok. Best is if you write me a PM and include your username, password and a link to this conversation.

                  Marius

                  www.mariusjopen.world

                  1 Reply Last reply
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                  • S Offline
                    S Offline
                    sebastianpetrov
                    wrote on last edited by
                    #12

                    I'm also having this problem since updating just now - it was working fine before.

                    web address is: sebastianpetrovski.com

                    1 Reply Last reply
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                    • mariusjopenM Offline
                      mariusjopenM Offline
                      mariusjopen
                      Global Moderator
                      wrote on last edited by
                      #13

                      Dear @dnlbrv
                      Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

                      But it seems like a general issue. We will have a look.

                      Best!

                      Marius

                      PS: Great website!

                      www.mariusjopen.world

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                      • arminunruhA Offline
                        arminunruhA Offline
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #14

                        Hey!

                        I can't reproduce this on my own installation of lay theme 2.9.5 and the latest lightbox version.

                        So I need to test things on your websites.

                        please send these infos to info@laytheme.com:

                        link to this topic
                        website address
                        username and password for your /wp-admin/ admin area

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                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #15

                          Hey everybody, please update the lightbox addon and then it should work again, thx for your patience!!

                          D 1 Reply Last reply
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                          • arminunruhA arminunruh

                            Hey everybody, please update the lightbox addon and then it should work again, thx for your patience!!

                            D Offline
                            D Offline
                            dnlbrv
                            wrote on last edited by
                            #16

                            @arminunruh thanxs a lot! great theme and support!

                            1 Reply Last reply
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                            I also code custom websites or custom Lay features.
                            šŸ’æ Email me here: šŸ’æ
                            info@laytheme.com

                            Before you post:
                            1. When using a WordPress Cache plugin, disable it or clear your cache.
                            2. Update Lay Theme and all Lay Theme Addons
                            3. Disable all Plugins
                            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                            This often solves issues you might run into

                            When you post:
                            1. Post a link to where the problem is
                            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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