Cannot scroll
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Hey there!
I got a strange error. I cannot scroll on the site (https://salomebruggisser.ch), even though in the Wordpress it contains of various »slides« (see image).
This problem occurs since I update last time. First the carousel plugin wasn't installed anymore. I had to reinstall it. Now this happened… I cannot figure out what it is.
Thank you for your help!! -
Dear @oli495
Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?Do you have everything up-to-date?
Wordpress, Plugins, Laytheme.Best!
Marius
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Dear Marius
Thank you very much for your message. I tried to solve the problem in the meantime, but wasn't able to do it.
I neither have any third-party plugins installed (only the Lay Theme plugins) nor I wrote custom JS-code… Wordpress, Plugins and Laytheme are all up to date… I do not understand where the problem could be…
Thanks for your help!
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Dear @oli495
do you have a cover active?
Something is blocking your scroll.
Best is if you write me a PM and include your username, password and a link to this conversation.Marius
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it