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  3. Cannot scroll

Cannot scroll

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  • O Offline
    O Offline
    oli495
    wrote on Feb 17, 2020, 9:22 PM last edited by
    #1

    Hey there!
    I got a strange error. I cannot scroll on the site (https://salomebruggisser.ch), even though in the Wordpress it contains of various »slides« (see image).
    This problem occurs since I update last time. First the carousel plugin wasn't installed anymore. I had to reinstall it. Now this happened… I cannot figure out what it is.
    Thank you for your help!!

    Bildschirmfoto 2020-02-17 um 22.19.46 Kopie.jpg

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    • J Offline
      J Offline
      JoeJoe
      wrote on Feb 17, 2020, 10:50 PM last edited by
      #2

      Hi, had the same problem, after updating, the carousel was deactivated, but a simple activation of the Carousel solved the problem.

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      • O Offline
        O Offline
        oli495
        wrote on Feb 18, 2020, 9:04 PM last edited by
        #3

        Thanks for your reply!
        The carousel itself is working (at least for the first row.
        But the main problem is, that I cannot scroll anymore even though there are many more rows in the Wordpress itself…

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        • M Offline
          M Offline
          mariusjopen
          Global Moderator
          wrote on Feb 19, 2020, 10:12 AM last edited by
          #4

          Dear @oli495
          Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

          Do you have everything up-to-date?
          Wordpress, Plugins, Laytheme.

          Best!

          Marius

          www.mariusjopen.world

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          • O Offline
            O Offline
            oli495
            wrote on Mar 3, 2020, 11:08 PM last edited by
            #5

            Dear Marius

            Thank you very much for your message. I tried to solve the problem in the meantime, but wasn't able to do it.

            I neither have any third-party plugins installed (only the Lay Theme plugins) nor I wrote custom JS-code… Wordpress, Plugins and Laytheme are all up to date… I do not understand where the problem could be…

            Thanks for your help!

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            • M Offline
              M Offline
              mariusjopen
              Global Moderator
              wrote on Mar 4, 2020, 9:32 PM last edited by
              #6

              Dear @oli495
              do you have a cover active?
              Something is blocking your scroll.
              Best is if you write me a PM and include your username, password and a link to this conversation.

              Marius

              www.mariusjopen.world

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              I also code custom websites or custom Lay features.
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              info@laytheme.com

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