Videos not playing

[mariusjopen]

Dear @umfundisi

here the videos work.
Which browser do you use?

Best!

Marius

[Gonzalo]

Dear @mariusjopen I have the same problem here: http://www.kilombokilombokilombo.com/oficina-per-la-no-discriminacio
mp4 videos won't play, they only work once I refresh the page.
Using Chrome and Safari
Thank you!

[Gonzalo]

@mariusjopen Hi Marius, any news on this? thank you!

[mariusjopen]

Hi @Gonzalo !

In both browsers it seems to work. Did I miss something?

Best!

Marius

[Gonzalo]

Hello @mariusjopen
here's a screen recording: http://www.kilombokilombokilombo.com/wp-content/uploads/2020/03/Screen-Recording-2020-03-05-at-09.18.08.mov

it doesn't work untill I refresh the page,but then if I click on the navigation and come back to the project it doens't work again :-(

[mariusjopen]

Hi @Gonzalo
ok. I was able to reproduce it now.

I will have a look with Armin.

Best!

Marius

[Gonzalo]

Thank you Marius! just an update, this thing happens also with the lightbox feature, here: http://www.kilombokilombokilombo.com/boboli-aw18/

[mariusjopen]

Dear @umfundisi
what do you mean with this thing ?
Slow loading times?
:-D

Best!

Marius

[Gonzalo]

@mariusjopen Hi Marius, what I mean is that the lightbox feature is not always clickable, just like the mp4 videos. Sometimes they work and when you go somewhere else in the page and come back, they won't work. Sorry if I didn't explain myself. Thank you

[arminunruh]

Hey Gonzalo, sorry for letting you wait.

Ok the Text links on that page:
http://www.kilombokilombokilombo.com/producciones/

Please make sure you have the latest lay theme installed and now remove the links and re-set them again.
The data-cat attributes were missing on the links and this could have cause the issue.
If that does not do the trick please send a link to this topic, your website URL and your /wp-admin/ login to info@laytheme.com

Then I will try to solve this as fast as possible.

Great Website you got!

[Gonzalo]

Dear @arminunruh , I re-set the links and everything is working perfectly now. Thank you very much!!