Lost registration + activation error
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Hi,
I've bought the Lay theme for EUR 89 in 2020/02.I just started to work on one of my pages... now the problems...
1.)
I had to change the domain #1 to another package with the same hosting company. Unfortunately, I think, I "lost" one registration.2.)
I used domain #2 to learn a bit about webdesign with the Lay theme.
Now I set Wordpress to Multimode (everything worked out pretty good).
I could set the project #1 to Lay... but then I couldn't activate the license.
Error message: "Unfortunately, you are not authorized to access this page."
I tried with both, the domain I had on the other server before, and a new website.
Both the same...
Did I have to change some things "by hand"?Sorry, I am niw to all this.
I work with Firefoy and Chrome.
Yours,
Steffi -
Dear @midnightspecial
Best is if you write an email to info@laytheme.com and include a link to this conversation.Marius
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Thanks, it works again... :-)
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Dear @midnightspecial
great!
Best!Marius
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it