Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Lay Theme Forum

  1. Home
  2. General Discussion
  3. White Blank Page after newest Update. Now total error! Please help.

White Blank Page after newest Update. Now total error! Please help.

Scheduled Pinned Locked Moved General Discussion
19 Posts 3 Posters 482 Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • V Offline
    V Offline
    vonMatthias
    wrote on Apr 21, 2020, 2:34 PM last edited by
    #1

    hey, somehow the new update made my page crash. I think I first updated only the plugins and I had a white pages after the intro, now.. after then updating the lay-theme > the update stopped and showed me the message INTERNAL SERVER ERROR ..

    what now?

    6d396c4d-41c6-4265-80ca-4849006a9baa-image.png

    V 1 Reply Last reply Apr 21, 2020, 2:37 PM
    0
    • V vonMatthias
      Apr 21, 2020, 2:34 PM

      hey, somehow the new update made my page crash. I think I first updated only the plugins and I had a white pages after the intro, now.. after then updating the lay-theme > the update stopped and showed me the message INTERNAL SERVER ERROR ..

      what now?

      6d396c4d-41c6-4265-80ca-4849006a9baa-image.png

      V Offline
      V Offline
      vonMatthias
      wrote on Apr 21, 2020, 2:37 PM last edited by
      #2

      @vonMatthias using newest chrome, and website link is studio.vonmatthias.de ..

      1 Reply Last reply
      0
      • V Offline
        V Offline
        vonMatthias
        wrote on Apr 21, 2020, 2:40 PM last edited by
        #3

        So the new plugins make my paga white..
        if I disable them, I can see the rest of the page..

        1 Reply Last reply
        0
        • A Offline
          A Offline
          arminunruh
          Global Moderator
          wrote on Apr 21, 2020, 2:54 PM last edited by arminunruh Apr 21, 2020, 10:54 AM
          #4

          Yeah that's weird.

          If you like you can send me your FTP details, server, username, password to info@laytheme.com
          and your /wp-admin/ details and website address and a link to this topic

          and then i'll take a look as to why this happens

          1 Reply Last reply
          0
          • V Offline
            V Offline
            vonMatthias
            wrote on Apr 21, 2020, 3:50 PM last edited by
            #5

            ok, I did. thanks in advance!

            I found out that I have not updated correctly, since it breaks up.
            some how I cant update..

            53638db8-6781-4ab7-88e1-d4c04b02c3f8-image.png

            1 Reply Last reply
            0
            • A Offline
              A Offline
              arminunruh
              Global Moderator
              wrote on Apr 21, 2020, 3:59 PM last edited by
              #6

              there might be an issue with your webserver not sure maybe contact your webhost?
              i sent the latest version of lay theme to your email address that you registered on the forum with

              1 Reply Last reply
              0
              • V Offline
                V Offline
                vonMatthias
                wrote on Apr 21, 2020, 4:03 PM last edited by
                #7

                I got the mail,thanks, so can I just exchange a file with another one in my ftp account or would I need to install the whole thing new?
                I mean it just worked fine yesterday before the update.. so what would I ask my provider?

                1 Reply Last reply
                0
                • V Offline
                  V Offline
                  vonMatthias
                  wrote on Apr 21, 2020, 4:11 PM last edited by
                  #8

                  I wrote my provider to check about those issues..

                  b2e11b2d-638b-4358-b0c3-99b10c17adaf-image.png

                  1 Reply Last reply
                  0
                  • A Offline
                    A Offline
                    arminunruh
                    Global Moderator
                    wrote on Apr 21, 2020, 4:12 PM last edited by
                    #9

                    you can activate a different theme, then click on lay theme and click delete, then upload the new version

                    1 Reply Last reply
                    0
                    • A Offline
                      A Offline
                      arminunruh
                      Global Moderator
                      wrote on Apr 21, 2020, 4:12 PM last edited by
                      #10

                      ah yea you need to set a different php version when you login to your webhost control panel u can do it there

                      1 Reply Last reply
                      0
                      • V Offline
                        V Offline
                        vonMatthias
                        wrote on Apr 21, 2020, 5:21 PM last edited by
                        #11

                        Ok, I am slowly fixing it myself.
                        Still, thumbnail grid will only make 1x1 full page thumbnails, no 2 or 3 in a row.. but I will recheck in 30 min..

                        1 Reply Last reply
                        0
                        • V Offline
                          V Offline
                          vonMatthias
                          wrote on Apr 21, 2020, 5:32 PM last edited by
                          #12

                          If you have time, maybe you can re-check why I can only see ( in any project-Footer) my Thumnails full-page-size, even though I selected 2 thumbs a row.. ? I don't make to fix it : (

                          1 Reply Last reply
                          0
                          • V Offline
                            V Offline
                            vonMatthias
                            wrote on Apr 21, 2020, 7:24 PM last edited by
                            #13

                            Also all the videos don't LoOP anymore, but make a "one-second-stop" by the end of the video.. ..

                            1 Reply Last reply
                            0
                            • V Offline
                              V Offline
                              vonMatthias
                              wrote on Apr 22, 2020, 10:05 PM last edited by
                              #14

                              Loops Solved. Or at least there is almost no delay anymore. Maybe it was my machine or something else. LAST one: the Thumbnail-Grid

                              1 Reply Last reply
                              0
                              • A Offline
                                A Offline
                                arminunruh
                                Global Moderator
                                wrote on Apr 23, 2020, 12:06 PM last edited by
                                #15

                                i think the thumbnail grid in footers should work
                                make sure u use the latest lay theme versions and clear your cache in your wordpress cache plugin

                                if that doesnt help please post a link to where u see the problem

                                1 Reply Last reply
                                0
                                • V Offline
                                  V Offline
                                  vonMatthias
                                  wrote on Apr 23, 2020, 2:46 PM last edited by
                                  #16

                                  https://studio.vonmatthias.de/tommy-cash
                                  The last 5 fullscreen-pics are a thumbnail-grid.. and they should be 2 in a row, not 1.
                                  Its basically on every project.

                                  if I use a browser I never viewed the site before, it still will show 1 pic per line.

                                  Also after emtying the cache for sure.

                                  Do you see it in two rows?..

                                  strangely, in case I just open the footer as site > https://studio.vonmatthias.de/footer

                                  it works..
                                  but scrolling down on any project..
                                  https://studio.vonmatthias.de/if-i-was-me/

                                  it won't..

                                  do you see it?

                                  1 Reply Last reply
                                  0
                                  • V Offline
                                    V Offline
                                    vonMatthias
                                    wrote on Apr 23, 2020, 2:49 PM last edited by
                                    #17

                                    So yes. Even adding it manually beneath every project would show it in the right way. But having it in the footer and putting this footer with the grid unterneath a project, wond show it right! ..

                                    1 Reply Last reply
                                    0
                                    • V Offline
                                      V Offline
                                      vonMatthias
                                      wrote on Apr 23, 2020, 2:52 PM last edited by
                                      #18

                                      after installing the update > EVERYTHING WORKS !!!
                                      THANK YOU SO MUCH, ARMIN !

                                      1 Reply Last reply
                                      1
                                      • S Offline
                                        S Offline
                                        Sascha Bente
                                        wrote on Apr 27, 2020, 11:54 AM last edited by
                                        #19
                                        This post is deleted!
                                        1 Reply Last reply
                                        0
                                        Reply
                                        • Reply as topic
                                        Log in to reply
                                        • Oldest to Newest
                                        • Newest to Oldest
                                        • Most Votes

                                        5/19

                                        Apr 21, 2020, 3:50 PM

                                        14 unread

                                        I also code custom websites or custom Lay features.
                                        💿 Email me here: 💿
                                        info@laytheme.com

                                        Before you post:
                                        1. When using a WordPress Cache plugin, disable it or clear your cache.
                                        2. Update Lay Theme and all Lay Theme Addons
                                        3. Disable all Plugins
                                        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                                        This often solves issues you might run into

                                        When you post:
                                        1. Post a link to where the problem is
                                        2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                                        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                                        Online Users
                                        Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                                        laytheme.com
                                        • Login

                                        • Don't have an account? Register

                                        • Login or register to search.
                                        5 out of 19
                                        • First post
                                          5/19
                                          Last post
                                        0
                                        • Recent
                                        • Tags
                                        • Popular
                                        • Users
                                        • Search