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  3. White Blank Page after newest Update. Now total error! Please help.

White Blank Page after newest Update. Now total error! Please help.

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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh
    Global Moderator
    wrote on last edited by arminunruh
    #4

    Yeah that's weird.

    If you like you can send me your FTP details, server, username, password to info@laytheme.com
    and your /wp-admin/ details and website address and a link to this topic

    and then i'll take a look as to why this happens

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    0
    • V Offline
      V Offline
      vonMatthias
      wrote on last edited by
      #5

      ok, I did. thanks in advance!

      I found out that I have not updated correctly, since it breaks up.
      some how I cant update..

      53638db8-6781-4ab7-88e1-d4c04b02c3f8-image.png

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #6

        there might be an issue with your webserver not sure maybe contact your webhost?
        i sent the latest version of lay theme to your email address that you registered on the forum with

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        • V Offline
          V Offline
          vonMatthias
          wrote on last edited by
          #7

          I got the mail,thanks, so can I just exchange a file with another one in my ftp account or would I need to install the whole thing new?
          I mean it just worked fine yesterday before the update.. so what would I ask my provider?

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          • V Offline
            V Offline
            vonMatthias
            wrote on last edited by
            #8

            I wrote my provider to check about those issues..

            b2e11b2d-638b-4358-b0c3-99b10c17adaf-image.png

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #9

              you can activate a different theme, then click on lay theme and click delete, then upload the new version

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #10

                ah yea you need to set a different php version when you login to your webhost control panel u can do it there

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                • V Offline
                  V Offline
                  vonMatthias
                  wrote on last edited by
                  #11

                  Ok, I am slowly fixing it myself.
                  Still, thumbnail grid will only make 1x1 full page thumbnails, no 2 or 3 in a row.. but I will recheck in 30 min..

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                  • V Offline
                    V Offline
                    vonMatthias
                    wrote on last edited by
                    #12

                    If you have time, maybe you can re-check why I can only see ( in any project-Footer) my Thumnails full-page-size, even though I selected 2 thumbs a row.. ? I don't make to fix it : (

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                    • V Offline
                      V Offline
                      vonMatthias
                      wrote on last edited by
                      #13

                      Also all the videos don't LoOP anymore, but make a "one-second-stop" by the end of the video.. ..

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                      • V Offline
                        V Offline
                        vonMatthias
                        wrote on last edited by
                        #14

                        Loops Solved. Or at least there is almost no delay anymore. Maybe it was my machine or something else. LAST one: the Thumbnail-Grid

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                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #15

                          i think the thumbnail grid in footers should work
                          make sure u use the latest lay theme versions and clear your cache in your wordpress cache plugin

                          if that doesnt help please post a link to where u see the problem

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                          • V Offline
                            V Offline
                            vonMatthias
                            wrote on last edited by
                            #16

                            https://studio.vonmatthias.de/tommy-cash
                            The last 5 fullscreen-pics are a thumbnail-grid.. and they should be 2 in a row, not 1.
                            Its basically on every project.

                            if I use a browser I never viewed the site before, it still will show 1 pic per line.

                            Also after emtying the cache for sure.

                            Do you see it in two rows?..

                            strangely, in case I just open the footer as site > https://studio.vonmatthias.de/footer

                            it works..
                            but scrolling down on any project..
                            https://studio.vonmatthias.de/if-i-was-me/

                            it won't..

                            do you see it?

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                            • V Offline
                              V Offline
                              vonMatthias
                              wrote on last edited by
                              #17

                              So yes. Even adding it manually beneath every project would show it in the right way. But having it in the footer and putting this footer with the grid unterneath a project, wond show it right! ..

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                              • V Offline
                                V Offline
                                vonMatthias
                                wrote on last edited by
                                #18

                                after installing the update > EVERYTHING WORKS !!!
                                THANK YOU SO MUCH, ARMIN !

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                                • Sascha BenteS Offline
                                  Sascha BenteS Offline
                                  Sascha Bente
                                  wrote on last edited by
                                  #19
                                  This post is deleted!
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                                  I also code custom websites or custom Lay features.
                                  šŸ’æ Email me here: šŸ’æ
                                  info@laytheme.com

                                  Before you post:
                                  1. When using a WordPress Cache plugin, disable it or clear your cache.
                                  2. Update Lay Theme and all Lay Theme Addons
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                                  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                                  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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