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  3. [Mobile version] Html5 videos not showing in carousel

[Mobile version] Html5 videos not showing in carousel

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  • A Offline
    A Offline
    anthonyvernerey
    wrote on last edited by anthonyvernerey
    #1

    Hi Armin & Marius,

    Since the last update of LayTheme, videos in the carousel aren't showing anymore. We only have this issue on the mobile version, the desktop version is working perfectly fine. Although we did all the updates of laytheme & carousel, it's still not working.

    That would be nice if you could take a look! :)
    Here is a link to our website: http://aletheia.works/

    Best,
    Anthony

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    0
    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @anthonyvernerey
      Ok, thank you for writing. We will have a look also with Armin and hope to get back to you as soon as possible.
      Thank you for using LayTheme!
      Marius

      www.mariusjopen.world

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        hey thanks for the heads up, will try and look into this and fix this tomorrow

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        • H Offline
          H Offline
          HGDumont75
          wrote on last edited by
          #4

          Hi @mariusjopen & @arminunruh !
          Did you find a solution to our problem with videos in carousel?

          Thanks,
          Hugo

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            its working again now, no?
            your graphic design is rlly amazing wow

            H 1 Reply Last reply
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            • arminunruhA arminunruh

              its working again now, no?
              your graphic design is rlly amazing wow

              H Offline
              H Offline
              HGDumont75
              wrote on last edited by
              #6

              @arminunruh Hello Armin, thanks for your kind words!
              It seems that now, with the last update, we see the placeholder image (before it was just black) instead of the video. So it's better but we can't see video aha!

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #7

                haha

                you need to edit the carousel, then edit the video element inside and activate autoplay

                if it doesn't work please create a screenshot of the exact slide and where it is so i can see which video doesnt work and send it to info@laytheme.com and send a link to this topic

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                • A Offline
                  A Offline
                  anthonyvernerey
                  wrote on last edited by
                  #8

                  Hello Armin,
                  It seems that it’s working again! Thanks a lot for the help!

                  Best,
                  Anthony

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                  • H Offline
                    H Offline
                    HGDumont75
                    wrote on last edited by
                    #9

                    @arminunruh Unfortunately, it seems that it’s not working again. I sent you all the details on your mail. Thanks!

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