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  3. [Project Thumbnail] mobile bugs

[Project Thumbnail] mobile bugs

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  • I Offline
    I Offline
    isa123
    wrote on last edited by isa123
    #1

    Hi Armin,
    after updating theme and plugin (fullscreen silder addon) I discovered several issues with my mobile project thumbails behaving contrary to the customized settings:

    • Project Thumbnail Mouseover Behaviour on Mobile Devices — Made the selection to always show mouseover state on mobile, but Project Description are not visible below the image as supposed to be.

    • Project Thumbnail Video Autoplay — Video thumbnail has stopped its autoplay function. Could you fix this issue?

    Link to the website: https://schneider.works/
    PW: js1

    Thanks a lot in advance for your help & reply.

    Isa

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @isa123
      did you try to use the custom mobile layout?

      Best!
      Marius

      www.mariusjopen.world

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      • I Offline
        I Offline
        isa123
        wrote on last edited by isa123
        #3

        Dear @mariusjopen,

        thanks a lot for your reply. Yes:
        I built the mobile layout by using the custom phone layout.
        I inserted only one element from the desktop layout: project thumbnails grid.
        Fullscreen slider is enabled.
        I chose another page as footer, which includes a html element stacked with text elements (screenshot attached).

        Bildschirmfoto 2020-05-20 um 19.19.38.png

        For all pages I use some custom mobile css.
        But none that should affect the project thumbnails (at least not on purpose…).

        My "Customizer"- Settings for Project Thumbnails are:
        Project Description – show on mouseover
        Project thumbnail mouseover:
        / Behaviour on Mobile Devices – always show mouseover state
        / Video Thumbnail Behaviour – Autoplay

        On Desktop the thumbnails behave exactly as they should.
        On Mobile they don't.

        Can you fix that?
        Or tell me, how I might do it?
        Many thanks.

        Best,
        Isa

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Dear @isa123
          ok. Thank you. Let's isolate the problem.
          Can you create a new page with only the elements which are needed to recreate this problem. no extra CSS, or other elements. Then we can find out what causes the problem.
          Best!
          Marius

          www.mariusjopen.world

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          • I Offline
            I Offline
            isa123
            wrote on last edited by
            #5

            Sure. Here's the new page:
            https://schneider.works/test

            Thank you @mariusjopen

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            • I Offline
              I Offline
              isa123
              wrote on last edited by isa123
              #6

              … Updated to new Lay Theme Version: 3.2.9 today.
              Fine now: Thumbnail Descriptions mouseover state is shown on mobile

              Still not working:

              • Autoplay for Video Thumbnail on mobile
              • Videos load very slow (mobile/desktop – various browsers)

              Thanks for helping @mariusjopen

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                Dear @isa123
                maybe because you have so much video content.
                I will check with Armin.
                Best!
                Marius

                www.mariusjopen.world

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  hey i'll work on this asap! thanks for the heads up

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by arminunruh
                    #9

                    hey this should be fixed now.

                    can you update lay theme and make sure if you use a caching plugin on your website to clear that cache?

                    if that didn't help:

                    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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                    • arminunruhA Offline
                      arminunruhA Offline
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #10

                      @isa123 said in [Project Thumbnail] mobile bugs:

                      Autoplay for Video Thumbnail on mobile
                      Videos load very slow (mobile/desktop – various browsers)

                      Also this should be improved now.
                      Can you update lay theme and see if that works better now?

                      If not:

                      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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                      I also code custom websites or custom Lay features.
                      💿 Email me here: 💿
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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