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  3. Carousel caption bug

Carousel caption bug

Scheduled Pinned Locked Moved Bug Reports
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  • arminunruhA Offline
    arminunruhA Offline
    arminunruh
    Global Moderator
    wrote on last edited by
    #26

    hey everybody, i was just notified of this issue and yea i saw this a little late…

    i'll release an update in the next hour and then it should work again

    1 Reply Last reply
    1
    • M Offline
      M Offline
      Marvic
      wrote on last edited by
      #27

      @arminunruh has the update already been released? I didn't see a notification in my panel…

      1 Reply Last reply
      2
      • tspallekT Offline
        tspallekT Offline
        tspallek
        wrote on last edited by
        #28

        Updated the plug-in but sadly still get the same problem:

        http://rhineland-independent.com/de/julia-stoschek-collection-2
        Password: bid_1_password_protected_auth

        1 Reply Last reply
        0
        • M Offline
          M Offline
          Marvic
          wrote on last edited by
          #29

          @mariusjopen @arminunruh hey guys… this is urgent and I (others probably too) would really like this issue fixed! Kinda sucks to be hanging here with no help/update for over a week…

          1 Reply Last reply
          1
          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #30

            oh, try again now please sorry

            B 1 Reply Last reply
            2
            • arminunruhA arminunruh

              oh, try again now please sorry

              B Offline
              B Offline
              bro
              wrote on last edited by
              #31

              @arminunruh Thanks!

              1 Reply Last reply
              0
              • T Offline
                T Offline
                TYLM
                wrote on last edited by
                #32

                @arminunruh Works well now, thanks!

                1 Reply Last reply
                0
                • mariusjopenM Offline
                  mariusjopenM Offline
                  mariusjopen
                  Global Moderator
                  wrote on last edited by
                  #33

                  Dear people!
                  Nice!
                  Thank you for letting us know!
                  Best and have a wonderful day!
                  Marius

                  www.mariusjopen.world

                  1 Reply Last reply
                  0
                  • M Offline
                    M Offline
                    mariayjoseluis
                    wrote on last edited by
                    #34

                    @mariusjopen @arminunruh thanks guys, I knew u will make it!
                    Best!

                    1 Reply Last reply
                    0
                    • M Offline
                      M Offline
                      Marvic
                      wrote on last edited by
                      #35

                      Thanks a lot!!

                      1 Reply Last reply
                      0
                      • S Offline
                        S Offline
                        scotty2hotty
                        wrote on last edited by
                        #36

                        Hi @arminunruh @mariusjopen

                        I'm still having some trouble with these issue, I use captions for each image on the carousel, but now a scroll bar appears on every caption, not only is not aesthetically pleasing but it also won't let you scroll down beyond each caption, you have to drag again.

                        I'm not having this issue with the phone version.

                        Theme and Plugin are up to date.
                        Installed plugins: Carousel, Post Type Switcher and W3 Total Cache.
                        Tried it on Safari and Firefox.

                        Here's a link to the website
                        http://www.clarafanlo.com/activation/

                        Thank you for your time!

                        S 1 Reply Last reply
                        0
                        • RichardR Offline
                          RichardR Offline
                          Richard
                          Global Moderator
                          wrote on last edited by
                          #37

                          Dear @scotty2hotty

                          Do you have any Custom CSS that could be interfering?

                          When we disable "overflow-x" the scrollbar is gone, could this be part of the problem?

                          Screen Shot 2020-07-23 at 4.06.59 PM.png

                          Thank you for your patience

                          All the best
                          Rich

                          1 Reply Last reply
                          0
                          • D Offline
                            D Offline
                            dawe
                            wrote on last edited by
                            #38

                            Hi @arminunruh, @Richard-Keith, @mariusjopen

                            I have the same caption scrollbar bug like scotty2hotty since updating from Laytheme 2.x to 3.3.9. I tried to disable overflow-x: hidden, but the bug is still there.

                            Carousel Caption Scrollbar Bug Demo Screencapture

                            https://weberruss.studio/

                            Is there another fix?

                            Thank you!
                            Daniel

                            1 Reply Last reply
                            0
                            • RichardR Offline
                              RichardR Offline
                              Richard
                              Global Moderator
                              wrote on last edited by
                              #39

                              Dear @dawe

                              The scrollbar strikes again! :)

                              It seems to be the overflow-x as well, it needs to be disables, however it is targeted with " .captions-wrap "

                              Screen Shot 2020-07-29 at 6.44.30 PM.png

                              I hope this help you in your Lay Theme Quest

                              Best wishes

                              Sincerely
                              Richard

                              1 Reply Last reply
                              0
                              • D Offline
                                D Offline
                                dawe
                                wrote on last edited by
                                #40

                                Hi @Richard-Keith,

                                thanks for your reply. If i disable overflow-x in the developer browsertool, the scrollbar is still there in Firefox, Chrome and Safari. :(

                                Best
                                Daniel

                                1 Reply Last reply
                                0
                                • D Offline
                                  D Offline
                                  dawe
                                  wrote on last edited by
                                  #41

                                  Hi @Richard-Keith,

                                  it’s still there: Carousel Caption Bug — Disabled Overflow-x:hidden in .captions-wrap

                                  Any ideas to fix it?

                                  Thanks!
                                  Daniel

                                  1 Reply Last reply
                                  0
                                  • D Offline
                                    D Offline
                                    dawe
                                    wrote on last edited by
                                    #42

                                    I downgraded to Laytheme 2.x, now everything works fine.

                                    1 Reply Last reply
                                    0
                                    • RichardR Offline
                                      RichardR Offline
                                      Richard
                                      Global Moderator
                                      wrote on last edited by
                                      #43

                                      Dear @dawe

                                      I apologise if i wasn't clear on the term "Disable"

                                      This was to add Custom CSS to your webpage that made that change.

                                      Screen Shot 2020-08-03 at 5.27.52 PM.png

                                      If downgrading works i understand if you wish to keep it this way

                                      Hope all is well for you now

                                      Best wishes
                                      Richard

                                      1 Reply Last reply
                                      0
                                      • S scotty2hotty

                                        Hi @arminunruh @mariusjopen

                                        I'm still having some trouble with these issue, I use captions for each image on the carousel, but now a scroll bar appears on every caption, not only is not aesthetically pleasing but it also won't let you scroll down beyond each caption, you have to drag again.

                                        I'm not having this issue with the phone version.

                                        Theme and Plugin are up to date.
                                        Installed plugins: Carousel, Post Type Switcher and W3 Total Cache.
                                        Tried it on Safari and Firefox.

                                        Here's a link to the website
                                        http://www.clarafanlo.com/activation/

                                        Thank you for your time!

                                        S Offline
                                        S Offline
                                        samuel.t
                                        wrote on last edited by
                                        #44

                                        Hi @scotty2hotty

                                        Had the same issue. Think you need to hide overflow-y, not overflow-x.

                                        My custom CSS looks like this:

                                        .lay-carousel-sink .captions-wrap p {
                                        overflow-y: hidden;
                                        }

                                        Hope that helps!

                                        1 Reply Last reply
                                        0
                                        • RichardR Offline
                                          RichardR Offline
                                          Richard
                                          Global Moderator
                                          wrote on last edited by Richard
                                          #45

                                          Dear @dawe @scotty2hotty

                                          Please let me know if @samuel-t solution works! or if not and it's a bug we must get it fixed.

                                          Would be great if you could please start this issue as a new thread in bug reports as this thread no longer relates to the original title.

                                          Thank you for understanding

                                          Best Wishes
                                          Richard

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