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  3. HTTP Error 500 after Project Update

HTTP Error 500 after Project Update

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  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen
    Global Moderator
    wrote on last edited by
    #2

    Dear @frnzgrnwld
    Can you post a link to your website?
    We will then have a look and inspect that!
    Many wishes!
    Marius

    www.mariusjopen.world

    1 Reply Last reply
    0
    • F Offline
      F Offline
      frnzgrnwld
      wrote on last edited by frnzgrnwld
      #3

      @mariusjopen Sure: franzgruenewald.com

      1 Reply Last reply
      0
      • mariusjopenM Offline
        mariusjopenM Offline
        mariusjopen
        Global Moderator
        wrote on last edited by
        #4

        Dear @frnzgrnwld
        I cannot see the error.
        Best!
        Marius

        www.mariusjopen.world

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        0
        • F Offline
          F Offline
          frnzgrnwld
          wrote on last edited by
          #5

          Hi @mariusjopen,

          the error doesn't appear on the front end, but on the back end immediately after clicking 'Update' on any project. I get this error everytime, no matter if I just change a single letter in the project description or change images.

          WP debug log says:

          [03-Jul-2020 16:05:33 UTC] PHP Notice:  Trying to access array offset on value of type bool in /home/***/***.com/wp-content/themes/lay/frontend/assets/php/elements/el_functions.php on line 476
          [03-Jul-2020 16:05:33 UTC] PHP Notice:  Trying to access array offset on value of type bool in /home/***/***.com/wp-content/themes/lay/frontend/assets/php/elements/el_functions.php on line 477
          
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          0
          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #6

            Dear @frnzgrnwld

            Did you manage to find a solution to your problem?
            Apologies for the delayed reply

            I can forward this to Armin for a deeper look

            Best wishes
            Richard

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            0
            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #7

              @frnzgrnwld

              thanks for the heads up!
              This seems to be a new issue related to php 7.4

              Really sorry this took so long to get through to me.
              I just did a fix for this. Could you update lay theme and try again?

              If it doesn't work:
              can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

              1 Reply Last reply
              0
              • F Offline
                F Offline
                frnzgrnwld
                wrote on last edited by
                #8

                Hi @arminunruh,

                thanks for your reply! I just sent you an e-mail as this problem still exists after the update.

                Thank you!
                Best
                Franz

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by
                  #9

                  Dear @frnzgrnwld

                  Checking in! :)
                  Have you found a solution to your issue?

                  Best
                  Richard

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                  0
                  • G Offline
                    G Offline
                    Georges
                    wrote on last edited by
                    #10

                    Also suffering from this exact same problem. Was there any solution to this?

                    G 1 Reply Last reply
                    0
                    • G Georges

                      Also suffering from this exact same problem. Was there any solution to this?

                      G Offline
                      G Offline
                      Georges
                      wrote on last edited by
                      #11

                      @Georges In case it's of use, the site with this issue is type.practise.studio

                      1 Reply Last reply
                      0
                      • G Offline
                        G Offline
                        Georges
                        wrote on last edited by
                        #12

                        Not to hijack this thread, but on further inspection, it's only this one page where I'm encountering the HTTP Error 500 upon making any text update and hitting โ€œUpdateโ€. And this is the only page where I've updated some of the links with the new Image Hover Add-on feature. Other pages are updating fine. Could it be something to do with this new Add-on? Hope this helps with solving the issue! Please help!

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                        0
                        • G Offline
                          G Offline
                          Georges
                          wrote on last edited by
                          #13

                          Sorry: this is the actual page with the issue, as described in my previous comment: type.practise.studio/references

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                          • RichardR Offline
                            RichardR Offline
                            Richard
                            Global Moderator
                            wrote on last edited by
                            #14

                            Dear @Georges

                            If your sure that it isn't any third-party-plugins or Custom HTML,CSS or JS code creating problems & that by de-activating these the problem still remains

                            Please can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                            Thank you for using Lay Theme

                            Sincerely
                            Richard

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                            0
                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #15

                              thx

                              this bug is related to php 7.4
                              if you're experiencing this bug please use php 7.3 or 7.2 for now, I'm still trying to fix this bug!

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                              0
                              • arminunruhA Offline
                                arminunruhA Offline
                                arminunruh
                                Global Moderator
                                wrote on last edited by arminunruh
                                #16

                                actually after further inspection this seems to be an issue with the configuration of mod_security of some dreamhost websites.
                                mod_security is a firewall that thinks when saving a post with lay theme this is a server attack.
                                I'm in contact with Dreamhost.

                                I had a case with someone else where we had the exact same problem. He solved it by switching to PHP 7.2 or 7.3 in the webhost control panel.

                                1 Reply Last reply
                                0
                                • arminunruhA Offline
                                  arminunruhA Offline
                                  arminunruh
                                  Global Moderator
                                  wrote on last edited by
                                  #17

                                  Hey James,
                                  So I talked to Dreamhost Customer Support and they said you can turn off mod_security using this tutorial:
                                  https://help.dreamhost.com/hc/en-us/articles/215947927

                                  1 Reply Last reply
                                  0
                                  • G Offline
                                    G Offline
                                    Georges
                                    wrote on last edited by
                                    #18

                                    Thanks very much for the extra work here, Armin. I hope this helps the original poster and everyone else with this issue. I turned off mod_security, waited 10โ€“15 mins, and now it's all working again, I'm back to updating that page without any HTTP errors.

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                                    0
                                    • R Offline
                                      R Offline
                                      rubensousaborges
                                      wrote on last edited by
                                      #19

                                      Howdy,

                                      I tried to update the Lay Theme and Wordpress today and now my website is down.

                                      URL is: www.rubensousa.net

                                      I can't access anything anymore (also not the admin page) due to "HTTP ERROR 500".

                                      I'm in the middle of sending job applications and this is so urgent to fix. Any help would be more than Welcome! :x

                                      Ruben

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                                      • RichardR Offline
                                        RichardR Offline
                                        Richard
                                        Global Moderator
                                        wrote on last edited by
                                        #20

                                        Dear @rubensousaborges

                                        Have emailed and messaged you on previous post :)

                                        Best wishes
                                        Ricahrd

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