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  3. HTTP Error 500 after Project Update

HTTP Error 500 after Project Update

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  • F Offline
    F Offline
    frnzgrnwld
    wrote on last edited by frnzgrnwld
    #3

    @mariusjopen Sure: franzgruenewald.com

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #4

      Dear @frnzgrnwld
      I cannot see the error.
      Best!
      Marius

      www.mariusjopen.world

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      0
      • F Offline
        F Offline
        frnzgrnwld
        wrote on last edited by
        #5

        Hi @mariusjopen,

        the error doesn't appear on the front end, but on the back end immediately after clicking 'Update' on any project. I get this error everytime, no matter if I just change a single letter in the project description or change images.

        WP debug log says:

        [03-Jul-2020 16:05:33 UTC] PHP Notice:  Trying to access array offset on value of type bool in /home/***/***.com/wp-content/themes/lay/frontend/assets/php/elements/el_functions.php on line 476
        [03-Jul-2020 16:05:33 UTC] PHP Notice:  Trying to access array offset on value of type bool in /home/***/***.com/wp-content/themes/lay/frontend/assets/php/elements/el_functions.php on line 477
        
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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #6

          Dear @frnzgrnwld

          Did you manage to find a solution to your problem?
          Apologies for the delayed reply

          I can forward this to Armin for a deeper look

          Best wishes
          Richard

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          0
          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #7

            @frnzgrnwld

            thanks for the heads up!
            This seems to be a new issue related to php 7.4

            Really sorry this took so long to get through to me.
            I just did a fix for this. Could you update lay theme and try again?

            If it doesn't work:
            can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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            • F Offline
              F Offline
              frnzgrnwld
              wrote on last edited by
              #8

              Hi @arminunruh,

              thanks for your reply! I just sent you an e-mail as this problem still exists after the update.

              Thank you!
              Best
              Franz

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              • RichardR Offline
                RichardR Offline
                Richard
                Global Moderator
                wrote on last edited by
                #9

                Dear @frnzgrnwld

                Checking in! :)
                Have you found a solution to your issue?

                Best
                Richard

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                • G Offline
                  G Offline
                  Georges
                  wrote on last edited by
                  #10

                  Also suffering from this exact same problem. Was there any solution to this?

                  G 1 Reply Last reply
                  0
                  • G Georges

                    Also suffering from this exact same problem. Was there any solution to this?

                    G Offline
                    G Offline
                    Georges
                    wrote on last edited by
                    #11

                    @Georges In case it's of use, the site with this issue is type.practise.studio

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                    • G Offline
                      G Offline
                      Georges
                      wrote on last edited by
                      #12

                      Not to hijack this thread, but on further inspection, it's only this one page where I'm encountering the HTTP Error 500 upon making any text update and hitting โ€œUpdateโ€. And this is the only page where I've updated some of the links with the new Image Hover Add-on feature. Other pages are updating fine. Could it be something to do with this new Add-on? Hope this helps with solving the issue! Please help!

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                      • G Offline
                        G Offline
                        Georges
                        wrote on last edited by
                        #13

                        Sorry: this is the actual page with the issue, as described in my previous comment: type.practise.studio/references

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                        • RichardR Offline
                          RichardR Offline
                          Richard
                          Global Moderator
                          wrote on last edited by
                          #14

                          Dear @Georges

                          If your sure that it isn't any third-party-plugins or Custom HTML,CSS or JS code creating problems & that by de-activating these the problem still remains

                          Please can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                          Thank you for using Lay Theme

                          Sincerely
                          Richard

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                          0
                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #15

                            thx

                            this bug is related to php 7.4
                            if you're experiencing this bug please use php 7.3 or 7.2 for now, I'm still trying to fix this bug!

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                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by arminunruh
                              #16

                              actually after further inspection this seems to be an issue with the configuration of mod_security of some dreamhost websites.
                              mod_security is a firewall that thinks when saving a post with lay theme this is a server attack.
                              I'm in contact with Dreamhost.

                              I had a case with someone else where we had the exact same problem. He solved it by switching to PHP 7.2 or 7.3 in the webhost control panel.

                              1 Reply Last reply
                              0
                              • arminunruhA Offline
                                arminunruhA Offline
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #17

                                Hey James,
                                So I talked to Dreamhost Customer Support and they said you can turn off mod_security using this tutorial:
                                https://help.dreamhost.com/hc/en-us/articles/215947927

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                                • G Offline
                                  G Offline
                                  Georges
                                  wrote on last edited by
                                  #18

                                  Thanks very much for the extra work here, Armin. I hope this helps the original poster and everyone else with this issue. I turned off mod_security, waited 10โ€“15 mins, and now it's all working again, I'm back to updating that page without any HTTP errors.

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                                  0
                                  • R Offline
                                    R Offline
                                    rubensousaborges
                                    wrote on last edited by
                                    #19

                                    Howdy,

                                    I tried to update the Lay Theme and Wordpress today and now my website is down.

                                    URL is: www.rubensousa.net

                                    I can't access anything anymore (also not the admin page) due to "HTTP ERROR 500".

                                    I'm in the middle of sending job applications and this is so urgent to fix. Any help would be more than Welcome! :x

                                    Ruben

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                                    • RichardR Offline
                                      RichardR Offline
                                      Richard
                                      Global Moderator
                                      wrote on last edited by
                                      #20

                                      Dear @rubensousaborges

                                      Have emailed and messaged you on previous post :)

                                      Best wishes
                                      Ricahrd

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