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  3. HTTP Error 500 after Project Update

HTTP Error 500 after Project Update

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  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen
    Global Moderator
    wrote on last edited by
    #4

    Dear @frnzgrnwld
    I cannot see the error.
    Best!
    Marius

    www.mariusjopen.world

    1 Reply Last reply
    0
    • F Offline
      F Offline
      frnzgrnwld
      wrote on last edited by
      #5

      Hi @mariusjopen,

      the error doesn't appear on the front end, but on the back end immediately after clicking 'Update' on any project. I get this error everytime, no matter if I just change a single letter in the project description or change images.

      WP debug log says:

      [03-Jul-2020 16:05:33 UTC] PHP Notice:  Trying to access array offset on value of type bool in /home/***/***.com/wp-content/themes/lay/frontend/assets/php/elements/el_functions.php on line 476
      [03-Jul-2020 16:05:33 UTC] PHP Notice:  Trying to access array offset on value of type bool in /home/***/***.com/wp-content/themes/lay/frontend/assets/php/elements/el_functions.php on line 477
      
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      0
      • RichardR Offline
        RichardR Offline
        Richard
        Global Moderator
        wrote on last edited by
        #6

        Dear @frnzgrnwld

        Did you manage to find a solution to your problem?
        Apologies for the delayed reply

        I can forward this to Armin for a deeper look

        Best wishes
        Richard

        1 Reply Last reply
        0
        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #7

          @frnzgrnwld

          thanks for the heads up!
          This seems to be a new issue related to php 7.4

          Really sorry this took so long to get through to me.
          I just did a fix for this. Could you update lay theme and try again?

          If it doesn't work:
          can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

          1 Reply Last reply
          0
          • F Offline
            F Offline
            frnzgrnwld
            wrote on last edited by
            #8

            Hi @arminunruh,

            thanks for your reply! I just sent you an e-mail as this problem still exists after the update.

            Thank you!
            Best
            Franz

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            0
            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #9

              Dear @frnzgrnwld

              Checking in! :)
              Have you found a solution to your issue?

              Best
              Richard

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              0
              • G Offline
                G Offline
                Georges
                wrote on last edited by
                #10

                Also suffering from this exact same problem. Was there any solution to this?

                G 1 Reply Last reply
                0
                • G Georges

                  Also suffering from this exact same problem. Was there any solution to this?

                  G Offline
                  G Offline
                  Georges
                  wrote on last edited by
                  #11

                  @Georges In case it's of use, the site with this issue is type.practise.studio

                  1 Reply Last reply
                  0
                  • G Offline
                    G Offline
                    Georges
                    wrote on last edited by
                    #12

                    Not to hijack this thread, but on further inspection, it's only this one page where I'm encountering the HTTP Error 500 upon making any text update and hitting โ€œUpdateโ€. And this is the only page where I've updated some of the links with the new Image Hover Add-on feature. Other pages are updating fine. Could it be something to do with this new Add-on? Hope this helps with solving the issue! Please help!

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                    • G Offline
                      G Offline
                      Georges
                      wrote on last edited by
                      #13

                      Sorry: this is the actual page with the issue, as described in my previous comment: type.practise.studio/references

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                      0
                      • RichardR Offline
                        RichardR Offline
                        Richard
                        Global Moderator
                        wrote on last edited by
                        #14

                        Dear @Georges

                        If your sure that it isn't any third-party-plugins or Custom HTML,CSS or JS code creating problems & that by de-activating these the problem still remains

                        Please can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                        Thank you for using Lay Theme

                        Sincerely
                        Richard

                        1 Reply Last reply
                        0
                        • arminunruhA Offline
                          arminunruhA Offline
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #15

                          thx

                          this bug is related to php 7.4
                          if you're experiencing this bug please use php 7.3 or 7.2 for now, I'm still trying to fix this bug!

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                          0
                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by arminunruh
                            #16

                            actually after further inspection this seems to be an issue with the configuration of mod_security of some dreamhost websites.
                            mod_security is a firewall that thinks when saving a post with lay theme this is a server attack.
                            I'm in contact with Dreamhost.

                            I had a case with someone else where we had the exact same problem. He solved it by switching to PHP 7.2 or 7.3 in the webhost control panel.

                            1 Reply Last reply
                            0
                            • arminunruhA Offline
                              arminunruhA Offline
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #17

                              Hey James,
                              So I talked to Dreamhost Customer Support and they said you can turn off mod_security using this tutorial:
                              https://help.dreamhost.com/hc/en-us/articles/215947927

                              1 Reply Last reply
                              0
                              • G Offline
                                G Offline
                                Georges
                                wrote on last edited by
                                #18

                                Thanks very much for the extra work here, Armin. I hope this helps the original poster and everyone else with this issue. I turned off mod_security, waited 10โ€“15 mins, and now it's all working again, I'm back to updating that page without any HTTP errors.

                                1 Reply Last reply
                                0
                                • R Offline
                                  R Offline
                                  rubensousaborges
                                  wrote on last edited by
                                  #19

                                  Howdy,

                                  I tried to update the Lay Theme and Wordpress today and now my website is down.

                                  URL is: www.rubensousa.net

                                  I can't access anything anymore (also not the admin page) due to "HTTP ERROR 500".

                                  I'm in the middle of sending job applications and this is so urgent to fix. Any help would be more than Welcome! :x

                                  Ruben

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                                  0
                                  • RichardR Offline
                                    RichardR Offline
                                    Richard
                                    Global Moderator
                                    wrote on last edited by
                                    #20

                                    Dear @rubensousaborges

                                    Have emailed and messaged you on previous post :)

                                    Best wishes
                                    Ricahrd

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