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  3. HTTP Error 500 after Project Update

HTTP Error 500 after Project Update

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  • RichardR Offline
    RichardR Offline
    Richard
    Global Moderator
    wrote on last edited by
    #9

    Dear @frnzgrnwld

    Checking in! :)
    Have you found a solution to your issue?

    Best
    Richard

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    0
    • G Offline
      G Offline
      Georges
      wrote on last edited by
      #10

      Also suffering from this exact same problem. Was there any solution to this?

      G 1 Reply Last reply
      0
      • G Georges

        Also suffering from this exact same problem. Was there any solution to this?

        G Offline
        G Offline
        Georges
        wrote on last edited by
        #11

        @Georges In case it's of use, the site with this issue is type.practise.studio

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        • G Offline
          G Offline
          Georges
          wrote on last edited by
          #12

          Not to hijack this thread, but on further inspection, it's only this one page where I'm encountering the HTTP Error 500 upon making any text update and hitting “Update”. And this is the only page where I've updated some of the links with the new Image Hover Add-on feature. Other pages are updating fine. Could it be something to do with this new Add-on? Hope this helps with solving the issue! Please help!

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          • G Offline
            G Offline
            Georges
            wrote on last edited by
            #13

            Sorry: this is the actual page with the issue, as described in my previous comment: type.practise.studio/references

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #14

              Dear @Georges

              If your sure that it isn't any third-party-plugins or Custom HTML,CSS or JS code creating problems & that by de-activating these the problem still remains

              Please can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

              Thank you for using Lay Theme

              Sincerely
              Richard

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              • arminunruhA Online
                arminunruhA Online
                arminunruh
                Global Moderator
                wrote on last edited by
                #15

                thx

                this bug is related to php 7.4
                if you're experiencing this bug please use php 7.3 or 7.2 for now, I'm still trying to fix this bug!

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                • arminunruhA Online
                  arminunruhA Online
                  arminunruh
                  Global Moderator
                  wrote on last edited by arminunruh
                  #16

                  actually after further inspection this seems to be an issue with the configuration of mod_security of some dreamhost websites.
                  mod_security is a firewall that thinks when saving a post with lay theme this is a server attack.
                  I'm in contact with Dreamhost.

                  I had a case with someone else where we had the exact same problem. He solved it by switching to PHP 7.2 or 7.3 in the webhost control panel.

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                  • arminunruhA Online
                    arminunruhA Online
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #17

                    Hey James,
                    So I talked to Dreamhost Customer Support and they said you can turn off mod_security using this tutorial:
                    https://help.dreamhost.com/hc/en-us/articles/215947927

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                    • G Offline
                      G Offline
                      Georges
                      wrote on last edited by
                      #18

                      Thanks very much for the extra work here, Armin. I hope this helps the original poster and everyone else with this issue. I turned off mod_security, waited 10–15 mins, and now it's all working again, I'm back to updating that page without any HTTP errors.

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                      • R Offline
                        R Offline
                        rubensousaborges
                        wrote on last edited by
                        #19

                        Howdy,

                        I tried to update the Lay Theme and Wordpress today and now my website is down.

                        URL is: www.rubensousa.net

                        I can't access anything anymore (also not the admin page) due to "HTTP ERROR 500".

                        I'm in the middle of sending job applications and this is so urgent to fix. Any help would be more than Welcome! :x

                        Ruben

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                        • RichardR Offline
                          RichardR Offline
                          Richard
                          Global Moderator
                          wrote on last edited by
                          #20

                          Dear @rubensousaborges

                          Have emailed and messaged you on previous post :)

                          Best wishes
                          Ricahrd

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