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  3. phone font

phone font

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  • S Offline
    S Offline
    Sunnyi
    wrote on last edited by
    #3

    Hi Marius,

    the font should be the one in the desktop screenshot (grotesque), but on the phone it changes as you can see in the mobile screenshot.
    In the cusomizer the font in the phone version is displayed right.

    Any ideas why?

    best and thank you

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    • S Offline
      S Offline
      Sunnyi
      wrote on last edited by
      #4
      This post is deleted!
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      • S Offline
        S Offline
        Sunnyi
        wrote on last edited by
        #5

        Where can I send you pictures?

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by mariusjopen
          #6

          Dear @Sunnyi
          you can upload images right here.

          If it does not work use imgur.
          Best!

          Marius

          www.mariusjopen.world

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          • P Offline
            P Offline
            preif
            wrote on last edited by
            #7

            Hey Marius, was there any solution to this? I have the same problem unfortunately. My mobile doesn't show the right font. Heading should be Montserat Bold and normal text caluna.

            [www.philippreif.com](link url)

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #8

              Dear @preif

              On my inspection the heading font is Montserat Bold and the Standard text is Caluna, Am i missing something?

              Best Wishes
              Richard

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              • P Offline
                P Offline
                preif
                wrote on last edited by
                #9

                Thanks for the answer; Richard.
                My phone (iPhone 8, Safari) shows the following:
                A3A0454B-FC26-46AB-88ED-16FE0C837BC7.jpeg

                My web Browser on Mac (Opera) shows this:
                Font issue.png

                The font should be the same in both.

                cheers

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by
                  #10

                  Dear @preif

                  Some quick de-bugging steps if you are able:

                  Are both your Lay 'Theme' and also Lay Theme's Addon's up to date?

                  Do you have any third-party plugins that when de-activated resolve the issue?

                  Additionally do you have any Custom HTML, CSS or Javascript that when temporarily removed resolves the issue?

                  If none of the above work for you and you do believe it is a Bug we would love to know as we can then resolve it quickly for you as well as other users who have this issue,

                  If so,
                  could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                  And we will get back to you shortly,

                  In the meantime thank you for using Lay Theme and your patience with these issues,

                  Best wishes

                  Sincerely
                  Richard

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by arminunruh
                    #11

                    hey can you try to convert your ttf font to a woff font like here:
                    https://www.google.com/search?q=ttf+to+woff&oq=ttf+to+woff&aqs=chrome..69i57j0l7.1900j0j7&sourceid=chrome&ie=UTF-8

                    and then try uploading and using that in lay options → webfonts?

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                    • P Offline
                      P Offline
                      preif
                      wrote on last edited by
                      #12

                      it works like that! Thanks a lot guys!

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                      • RichardR Offline
                        RichardR Offline
                        Richard
                        Global Moderator
                        wrote on last edited by
                        #13

                        Dear @preif

                        Most welcome @arminunruh solved it,

                        Of Course convert to woff font!!
                        I feel silly, thanks @arminunruh

                        Best
                        Rich

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