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  3. Front Page Customizer doesn't work

Front Page Customizer doesn't work

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  • FWF FW

    Any idea?
    Tried everything I found in your trouble shooting section…

    FWF Offline
    FWF Offline
    FW
    wrote on last edited by
    #3

    The customizer shows the Intro and front page feature.
    Once I click on a link on the website, the front page and Intro feature will disappear.

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #4

      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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      • FWF Offline
        FWF Offline
        FW
        wrote on last edited by
        #5

        yes! its on the way. many thanks in advance

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        • FWF Offline
          FWF Offline
          FW
          wrote on last edited by
          #6

          Do you have any news why I can't set the front page and did you receive my email
          with website address, /wp-admin/ username and password ?
          Looking forward.

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          • RichardR Offline
            RichardR Offline
            Richard
            Global Moderator
            wrote on last edited by
            #7

            Dear @FW

            Please send it again just to be sure!
            And i will let Armin know.

            Best
            Richard

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            • FWF Offline
              FWF Offline
              FW
              wrote on last edited by FW
              #8

              thank you so much.
              i jut sent the mail again!
              looking forward to the fix :-)

              best
              felix

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #9

                hey this was resolved right?
                have a great day

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                • L Offline
                  L Offline
                  leamarque
                  wrote on last edited by
                  #10

                  @FW said in Front Page Customizer doesn't work:

                  https://wernickedietzig.de

                  I have the same kind of problem - I've activated "Intro feature" in lay options but cant seem to have access to intro settings in the customizer - I've also tried everything on the troubleshooting section but nothing works..

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                  • RichardR Offline
                    RichardR Offline
                    Richard
                    Global Moderator
                    wrote on last edited by
                    #11

                    Dear @leamarque

                    I wanted to follow up, apologies for the delay,

                    Did you come to any solution to your problem?
                    Just to make sure:

                    • do you have any third party plugins installed that when de-activated solve the issue?

                    • do you have any Custom CSS or JS that when temporarily removed solves the issue?

                    • are both Lay Theme and Lay Theme's addons all up to date , as well as Wordpress?

                    If not, and still an issue
                    could please you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                    And a closer inspection will be possible :)

                    Thank you for using Lay Theme and have a wonderful day

                    Best
                    Richard

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                    • L Offline
                      L Offline
                      leamarque
                      wrote on last edited by
                      #12

                      @leamarque said in Front Page Customizer doesn't work:

                      ried everything on the troubleshooting section

                      Hi Richard,

                      Will do, thank you! :)

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                      I also code custom websites or custom Lay features.
                      💿 Email me here: 💿
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                      Online Users
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