Front Page Customizer doesn't work
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can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
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hey this was resolved right?
have a great day -
@FW said in Front Page Customizer doesn't work:
I have the same kind of problem - I've activated "Intro feature" in lay options but cant seem to have access to intro settings in the customizer - I've also tried everything on the troubleshooting section but nothing works..
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Dear @leamarque
I wanted to follow up, apologies for the delay,
Did you come to any solution to your problem?
Just to make sure:-
do you have any third party plugins installed that when de-activated solve the issue?
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do you have any Custom CSS or JS that when temporarily removed solves the issue?
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are both Lay Theme and Lay Theme's addons all up to date , as well as Wordpress?
If not, and still an issue
could please you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?And a closer inspection will be possible :)
Thank you for using Lay Theme and have a wonderful day
Best
Richard -
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@leamarque said in Front Page Customizer doesn't work:
ried everything on the troubleshooting section
Hi Richard,
Will do, thank you! :)
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it