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  3. Update: thumbnail grid without images

Update: thumbnail grid without images

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  • A Offline
    A Offline
    Antonini Archi
    wrote on last edited by
    #2

    Sorry, I precise:
    http://antonini.archi/

    Sans titre-2.jpg

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    0
    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #3

      Dear @Antonini-Archi

      I am using Chrome and can currently see your home page's content, am i missing something?

      Screen Shot 2020-10-14 at 9.17.58 PM.png

      Wish to help :)

      Sincerely
      Richard

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      0
      • A Offline
        A Offline
        Antonini Archi
        wrote on last edited by
        #4

        Hi,
        Thanks for your reply. I use a back up.
        but if you want to look I can update one more time

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #5

          Dear @Antonini-Archi

          I noticed in your opening question these issues came about when updating your theme.

          Are all your Plugin's and Wordpress up to date as well?

          Do you have any Custom CSS or HTML that when temporarily removed solves the issue?

          Do you have any other Third-party plugins that when de-activated solves the issue?

          Best
          Richard

          A 1 Reply Last reply
          0
          • RichardR Richard

            Dear @Antonini-Archi

            I noticed in your opening question these issues came about when updating your theme.

            Are all your Plugin's and Wordpress up to date as well?

            Do you have any Custom CSS or HTML that when temporarily removed solves the issue?

            Do you have any other Third-party plugins that when de-activated solves the issue?

            Best
            Richard

            A Offline
            A Offline
            Antonini Archi
            wrote on last edited by
            #6

            Dear @Richard-Keith
            Yes, I followed every advices concerning plugins and activated or de-activated no changes.
            i'm not sure about CSS or HTML. I don't know how to do and I'm a novice...
            Things I can see it'as that: (everything is empty like this)
            fd40ef35-f473-4b5c-b727-45a44e6ab5a0-image.png

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #7

              Dear @Antonini-Archi

              Thank you for your reply and for making sure with the above questions,

              If you could update so that i can see the problem that would be great :)
              ( in your own time of course, when this suits you )

              Let me know and best wishes

              Sincerely
              Richard

              A 1 Reply Last reply
              0
              • RichardR Richard

                Dear @Antonini-Archi

                Thank you for your reply and for making sure with the above questions,

                If you could update so that i can see the problem that would be great :)
                ( in your own time of course, when this suits you )

                Let me know and best wishes

                Sincerely
                Richard

                A Offline
                A Offline
                Antonini Archi
                wrote on last edited by
                #8

                Dear @Richard-Keith
                Many thanks for your propal.
                I update Lay theme and Lay Theme Carousel.
                Let me know if you see something.

                Best regards

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by Richard
                  #9

                  Dear @Antonini-Archi

                  The Images are there but the link back to their source is compromised:

                  Screen Shot 2020-10-22 at 12.45.55 PM.png

                  And here in your console there is an issue with loading these images - may be related?
                  Screen Shot 2020-10-22 at 12.46.06 PM.png

                  • Could you please go into "settings - permalinks" and click save at the bottom of the page to refresh your links:
                    Screen Shot 2020-10-22 at 11.59.19 AM.png

                  • additionally could you reload the images in your media library if possible? maybe this cannot be done easily for you if you have many,

                  • and could you please go into the project/page area where the thuumnail grid is published and click "Publish" to refresh this as well.

                  If this does not help & you feel comfortable doing so -
                  Could you please send your website login details via 'Chats' in a private message

                  ( do not post your personal information in this thread :)

                  Let me know and best wishes

                  Richard

                  A 1 Reply Last reply
                  0
                  • RichardR Richard

                    Dear @Antonini-Archi

                    The Images are there but the link back to their source is compromised:

                    Screen Shot 2020-10-22 at 12.45.55 PM.png

                    And here in your console there is an issue with loading these images - may be related?
                    Screen Shot 2020-10-22 at 12.46.06 PM.png

                    • Could you please go into "settings - permalinks" and click save at the bottom of the page to refresh your links:
                      Screen Shot 2020-10-22 at 11.59.19 AM.png

                    • additionally could you reload the images in your media library if possible? maybe this cannot be done easily for you if you have many,

                    • and could you please go into the project/page area where the thuumnail grid is published and click "Publish" to refresh this as well.

                    If this does not help & you feel comfortable doing so -
                    Could you please send your website login details via 'Chats' in a private message

                    ( do not post your personal information in this thread :)

                    Let me know and best wishes

                    Richard

                    A Offline
                    A Offline
                    Antonini Archi
                    wrote on last edited by
                    #10

                    @Richard-Keith
                    Dear Richard,
                    Thanks a lot, but it doesn't work.
                    Now I have to load a backup from my host
                    If your agree, I'll contact you with Chat on monday?
                    Best

                    1 Reply Last reply
                    0
                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #11

                      Dear @Antonini-Archi

                      Agreed :)
                      I will be back on Monday.

                      Best wishes and have a nice weekend
                      Richard

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                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
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