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  3. Mobile version not shown one phone

Mobile version not shown one phone

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  • E Offline
    E Offline
    ennopoetschke
    wrote on last edited by
    #1

    Hey Lay Team,

    I need your help. I set up a website and have trouble with the mobile version. It seems like I made all necessary settings but nothing is shown on my phone. Do you know what the problem could be?

    image0.png

    Thanks in advance!
    Kind regards,
    Enno

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    0
    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear Enno @ennopoetschke

      http://www.bruschkeschumacher.com/

      This is what i am seeing on my side:
      Screen Shot 2020-10-29 at 5.49.37 PM.png

      Is there meant to be more content because when i view your desktop sized version it is also relatively empty?
      Screen Shot 2020-10-29 at 5.50.49 PM.png

      Just wish to understand so i can be of better help :)

      Sincerely
      Richard

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      • E Offline
        E Offline
        ennopoetschke
        wrote on last edited by
        #3

        Hey Richard, Thanks for your reply. This is how I see the side on Safari and how it should look like:
        Screenshot 2020-10-29 at 18.00.57.png

        Chrome does the same as your screenshot. What did I do wrong? This might also solve the mobile problem. Does it have something to do with the domain?
        Screenshot 2020-10-29 at 18.00.25.png

        Thanks a lot!
        Enno

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by Richard
          #4

          Dear Enno @ennopoetschke

          Very interesting, I will forward this to Armin he has a much bigger brain :)

          To speed up the process could you please send your website and login details with link to this discussion to info@laytheme.com

          Thank you for your patience and for being another wonderful Lay Theme user.

          warm regards
          Richard

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            Please always first try the things mentioned above in the text.

            Screenshot 2020-10-30 at 14.00.21.png

            simply disabling your caching plugin did the job

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            I also code custom websites or custom Lay features.
            šŸ’æ Email me here: šŸ’æ
            info@laytheme.com

            Before you post:
            1. When using a WordPress Cache plugin, disable it or clear your cache.
            2. Update Lay Theme and all Lay Theme Addons
            3. Disable all Plugins
            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

            This often solves issues you might run into

            When you post:
            1. Post a link to where the problem is
            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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