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  3. MOBILE TAKING DAYS TO UPDATE

MOBILE TAKING DAYS TO UPDATE

Scheduled Pinned Locked Moved Bug Reports
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  • F Offline
    F Offline
    Flaneur Company
    wrote on last edited by
    #1

    Hey @arminunruh,

    We're really struggling with the fact it seems to be taking up to 3 days for all updates to our site to come through on mobile (works immediately on desktop) eg. deleted projects still showing. This site is going to be updated very regularly so poses quite a big problem for us in the future. Any ideas on how to solve this problem?

    Many thanks,
    Freddy

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      Hello please try the following things:

      On your iPhone safari or other browser, activate "private browsing mode" and take another look.

      Turn off wifi on your phone and take a look.

      Could be possible you have custom phone layouts activated and you don't edit your custom phone layout, you just edit your desktop layout and wonder why the phone version is still the same.
      https://laytheme.com/documentation.html#custom-phone-layouts

      Talk to your webhost and ask them why this might happen.

      Disable any non-laytheme plugins.

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      • F Offline
        F Offline
        Flaneur Company
        wrote on last edited by
        #3

        Thank you @arminunruh, not sure which one of these tips did it but the problem has been solved!

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #4

          Dear @Flaneur-Company

          Thank you for following up that it worked, great to hear! :)

          Best
          Richard

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          I also code custom websites or custom Lay features.
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