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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. No intro option in customize menu :(

No intro option in customize menu :(

Scheduled Pinned Locked Moved Bug Reports
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  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen
    Global Moderator
    wrote on last edited by
    #2

    Dear @Leo95
    do you have LayTheme up to date?

    Best!

    Marius

    www.mariusjopen.world

    1 Reply Last reply
    0
    • L Offline
      L Offline
      Leo95
      wrote on last edited by
      #3

      Yes, I even reinstalled the theme to be sure.

      1 Reply Last reply
      0
      • L Offline
        L Offline
        Leo95
        wrote on last edited by
        #4

        Version: 2.7.8

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #5

          Dear @Leo95
          can you show a screenshot of the "missing" setting?

          Best!

          Marius

          www.mariusjopen.world

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          0
          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #6

            Best is if you write me a PM and include your username, password and a link to this conversation.

            www.mariusjopen.world

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            • L Offline
              L Offline
              Leo95
              wrote on last edited by
              #7

              I have sent you a message :)

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              0
              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #8

                Dear @Leo95
                ok. Weird. I will have a look with Armin.

                Best!

                Marius

                www.mariusjopen.world

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #9

                  The intro feature must be activated in "Lay Options" -> "Activate Intro Feature"

                  M 1 Reply Last reply
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                  • arminunruhA arminunruh

                    The intro feature must be activated in "Lay Options" -> "Activate Intro Feature"

                    M Offline
                    M Offline
                    Mickael DARD2
                    wrote on last edited by
                    #10

                    @arminunruh
                    Hi,
                    the same for me, even if intro feature is activated in Lay Option
                    It is not in Costumize options.
                    An idea ?

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                    • RichardR Offline
                      RichardR Offline
                      Richard
                      Global Moderator
                      wrote on last edited by
                      #11

                      Dear @Mickael-DARD2

                      Just to be sure have you got these options ticked?

                      Screen Shot 2020-11-18 at 2.07.58 PM.png

                      Best
                      Richard

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                      I also code custom websites or custom Lay features.
                      šŸ’æ Email me here: šŸ’æ
                      info@laytheme.com

                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
                      2. Update Lay Theme and all Lay Theme Addons
                      3. Disable all Plugins
                      4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                      This often solves issues you might run into

                      When you post:
                      1. Post a link to where the problem is
                      2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                      3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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