Mobile Menu won't open with Firefox and Instagram-Browser

[AlexAlex]

Dear Lay-Team,

I'm very happy with my new website and the theme: https://alexgotter.com/
The only thing people wrote me, was that the mobile menu won't open with Firefox mobile- and the Instagram-browser (iPhone). I tried all Styles and different options (fixed, not fixed, bigger menu bar etc.) but couldn't come up with a solution (could only verify the Firefox Bug since I'm using Android). Thanks for the help!

/edit: I'm using the newest version 3.5.7 and all the plugins are updated.

Best
Alex

[Richard]

Dear Alex @AlexAlex

Thats a beautiful website,
Sorry about the issues with Firefox - others have also expressed that the last update and Firefox didn't mix so well.

Just to be sure one last time if you will:

• Wordpress, Lay Theme & Laytheme's Addons are all up to date?

• Any Custom CSS or JS that may interfere is temporarily removed.

• And third-party plugins de-activated to see if this resolves the issue.

If these do not help:
Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

And will try to get this Bug sorted out as soon as possible

Apologies for any inconvenience this may have caused Alex and have a wonderful day

Sincerely
Richard

[AlexAlex]

Hello Richard,

thanks you for your quick reply!

Wordpress, Lay Theme & Laytheme's Addons are all up to date?
Yes, all up to date.

Any Custom CSS or JS that may interfere is temporarily removed.
I delete everything from the Mobile CSS in the customizer, same problem.

And third-party plugins de-activated to see if this resolves the issue.
I deactivated every plugin except Lay Theme plugins. Same problem.

I wrote you an E-Mail. Thank you!

Best
Alex

[Richard]

Dear Alex @AlexAlex

Thanks for the concise reply :)
Hope to have this bug sorted as soon as possible and will keep you updated!

Best wishes
Richard

[AlexAlex]

Thank you for your efforts!

[Richard]

:)
Thanks Alex,

[arminunruh]

hey please update lay theme and then it should work

[AlexAlex]

Hello Richard and Armin,

everything works now, thanks for the superb support! Merry Christmas!

Best
Alex