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  3. pictures not loading, project thumbnail scale is off

pictures not loading, project thumbnail scale is off

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  • O Offline
    O Offline
    oulli
    wrote on last edited by
    #1

    Hi there, I am a new user of laytheme and have been experimenting with creating a test page with images and text. I have followed the instructions on the video and created a test project page with images and text, but the images are not loading or appearing at all. The text appears. Inserting a project thumbnail in the main work/homepage is also weird - it appears but it is a tiny thumbnail, not to the same scale on the gridder. Let me know if there is anything I am doing wrong. It is all very basic and frustrating!

    The test project page is : http://www.oullirugs.com/or101
    The homepage is: http://www.oullirugs.com

    I have updated versions of wordpress and laytheme etc, disabled all plugins, etc. help!

    I've attached a screenshot with the browser console errors for you to see.
    Screenshot 2020-12-07 at 10.39.52.png

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      hello oh mmh there seems to be an issue with the CSS of the grid not really working.

      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      O 1 Reply Last reply
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      • arminunruhA arminunruh

        hello oh mmh there seems to be an issue with the CSS of the grid not really working.

        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

        O Offline
        O Offline
        oulli
        wrote on last edited by
        #3

        @arminunruh I have done so, awaiting a response. thank you.

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          hey so the issue was the plugin "Post and Page Builder"
          was active.
          this makes lay theme's grid not show up correctly

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          I also code custom websites or custom Lay features.
          šŸ’æ Email me here: šŸ’æ
          info@laytheme.com

          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
          2. Update Lay Theme and all Lay Theme Addons
          3. Disable all Plugins
          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

          This often solves issues you might run into

          When you post:
          1. Post a link to where the problem is
          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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