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  3. Bug in the gridder

Bug in the gridder

Scheduled Pinned Locked Moved Bug Reports
15 Posts 6 Posters 852 Views
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  • F f.albert

    Hey @telmotype!

    Thank you for sending the bug!
    We had that bug before and not sure where it come from.
    Which browser do you use? Are there some plugins (for wordpress or browser) which makes problems?
    Please try to switch the layout a second time (desktop -> mobile -> desktop -> mobile). Is the problem still there?

    Best, Felix

    telmotypeT Offline
    telmotypeT Offline
    telmotype
    wrote on last edited by
    #6

    @f-albert

    Hi Felix!
    I'm using Chrome.

    I'm using the following plug-ins for WP:
    0_1535468875376_Screen Shot 2018-08-28 at 16.07.31.png

    And I'm using WhatFont and WindowResizer plug-ins for Chrome.

    When the bug happens the only way to get rid of it is to delete the mobile layout and generate it again.

    All the best!

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    • F Offline
      F Offline
      f.albert
      wrote on last edited by
      #7

      Could you please send the credentials and url to f.albert.work@icloud.com?
      I would like to have a closer look at that bug.

      Best,
      Felix

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      • P Offline
        P Offline
        Pat
        wrote on last edited by
        #8

        Hi there :)
        I have the same problem. Any idea how to solve this issue?
        It occurs using firefox and chrome.
        Bildschirmfoto 2020-11-05 um 11.43.47.png
        Laytheme is up to date, no plugins installed.
        Thx, Best
        Patrick

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        • RichardR Offline
          RichardR Offline
          Richard
          Global Moderator
          wrote on last edited by
          #9

          Dear Patrick @Pat

          Could you please post a link to your website? :)

          Do you have any Third-party plugins installed that when de-activated resolve this issue?

          Are Wordpress, Lay Theme and All lay theme's plugins up to date?

          Best
          Richard

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          • P Offline
            P Offline
            Pat
            wrote on last edited by
            #10

            Dear Richard,

            this is the website: https://beichert.buero-feuerwache.de/

            The bug shows up in the CMS. Do you need the login?
            No Plugins installed. I have some custom CSS.

            Best
            Patrick

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            • RichardR Offline
              RichardR Offline
              Richard
              Global Moderator
              wrote on last edited by
              #11

              Hi Patrick @Pat

              Thanks for posting your website, was just curious if any obvious errors were showing in console log,

              If you could temporarily remove that custom css, just to be safe and send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

              Will have a look as soon as possible,

              In the meantime thank you for your patience & have a wonderful day

              Sincerely
              Richard

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              • P Offline
                P Offline
                Pat
                wrote on last edited by
                #12

                Dear Richard,

                thank you very much. I will send you a mail soon.
                I removed custom CSS, everything (WP, laytheme, plugins are up to date / deactivated).
                So it should have something to do with the latest update.

                Thanks in advance.
                Best
                Patrick

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                • RichardR Offline
                  RichardR Offline
                  Richard
                  Global Moderator
                  wrote on last edited by Richard
                  #13

                  Dear Patrick @Pat

                  Many others share the same sentiment that it was the last update and hope to get this Bug sorted out as soon as possible!

                  Best wishes and will keep you updated, apologies for any inconvenience this may have caused in your Website building process.

                  Richard

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                  • arminunruhA Online
                    arminunruhA Online
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #14

                    Hello @Pat
                    Upon further inspection of the json code that makes up the content of your phone version I saw that the stack element itself had a colspan of 1.
                    Meaning in theory it should have been only 1 column wide.

                    However, it spanned all 14 columns, but I guess this lead to the unusual behaviour when resizing and moving the elements inside the stack element.

                    I'm not sure what caused this bug.
                    By resizing the stack element itself, everything snapped back to place and now the stack element itself uses the correct colspan value.

                    I wrote this down and I'll need to try to reproduce what caused the stack to have a colspan of 1 and then see how to fix this.

                    At the moment i'm focusing on implementing woocommerce, not sure when I'll find the time to work on this but at least you know now how to fix this if you come across the error again.

                    Have a great day and sorry for the long response time!

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                    • arminunruhA Online
                      arminunruhA Online
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #15

                      Ok damn, actually after saving the content, the problem still persists.
                      Ok I'll work on this now. I'll let you know when this is fixed.

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                      Before you post:
                      1. When using a WordPress Cache plugin, disable it or clear your cache.
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                      This often solves issues you might run into

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