Strange problem, "back-to-last-site-problem" in the menu and project-sites
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Hey guys!
After the last update (awesome update with the categories) I have a problem with one client website:
https://www.landaukindelbacher.de/de/projekte/
If I scroll the „Project-Site“ little bit down, click then to another site like „Unternehmen/Company“ in menu and click on „Projects“ again/back, the system doesn’t start up in the site, he shows the last position. Strange.
The sites doesn’t "load/start all new pages" in the up if I was before in these sites, they load the page in different areas.Same with Project-Sites.
Fault in the update, in my system? Possible to correct it?(Another laytheme-system from me runs great. And now its possible to comes back to last position in the Thumbnail Grid (Masonry) to last position, super! That was before not possible.)
Thanks and best regards,
Markus -
Dear Markus @Markus
Thanks for the update! :)
Just to be sure are you using Safari or Chrome, Firefox?
This happened just after new update?
Not a Cache Problem?- Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
- Any Custom CSS or JS that may interfere is temporarily removed.
- Any third-party plugins de-activated to see if this resolves the issue.
- If using a WordPress Cache plugin, disable it or clear your cache.
- License key not activated - (in website blank situations or button not available)
- If your WordPress Dashboard shows a warning "PHP Update required"
please update your PHP version in your webhost control panel. - Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.
If these do not help:
Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?And will try to get this Bug sorted out as soon as possible
Sorry about the list Markus but just wanted to be sure :)
Look forward to replyBest wishes for 2021
Richard -
Hey @Richard-K,
yes, the problem started with the last update. I use safari & chrome, everywhere the same problem and checked your list and I haven't created anything new at the page. Before everything was good.I've never seen such a problem before that the website starts and loads in different places sometimes. Unfortunately the website is quite large and important for the client. Should I still send you the accesses and you have a look? Is it not possible to solve the problem with an update? Before it was nice.
Best wishes for 2021! :)
Markus -
Hey Markus, sure I'm looking into this now!
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Hey @Markus
Can you try again now and see if it works properly now?
I think it does now -
Ok it works again now, update is out too
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Perfect!!! Thanks @arminunruh
Best!
Markus
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it