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  3. htmlvideo upload is cropped

htmlvideo upload is cropped

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  • K Offline
    K Offline
    kimberlyxx
    wrote on last edited by
    #1

    hey guys,
    when i want to upload a video to my grid, even though the video and thumbnail ratio is the same ratio and both landscape, like 3/4, it automatically crops it. I added some screenshots, in case you guys see something right away that I'm might doing wrong :(

    thankuu
    kimberly

    Screenshot 2021-01-19 at 00.19.42.png Screenshot 2021-01-19 at 00.19.48.png

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    • RichardR Offline
      RichardR Offline
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear Kimberly @kimberlyxx

      If im mistaken ( sorry if i am ) this Cropped image showing in the first image is just the "placeholder image" this is there so that if a website takes long to load its not just a blank space that then flicks on.

      Screen Shot 2021-01-20 at 9.51.02 PM.png

      Here i have a placeholder image of some fish and the original image is much wider put just sits in the back-end appearance this way.

      Does the appearance in this module actually change the appearance of your video on the front end? you page?

      Talk soon and best wishes Kimberly :)
      Richard

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