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Lay Theme Forum

  1. Home
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  3. Carousel not working

Carousel not working

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  • E Offline
    E Offline
    emgeoffice
    wrote on Mar 14, 2021, 12:23 PM last edited by emgeoffice Mar 14, 2021, 8:23 AM
    #1

    Hi, it seems there is a problem with carousel plug-in. If I want to add a carousel to a page I cannot see the submit button at the bottom as it is cut off. It happens in Chrome and Safari and there is no way to scroll towards it. It is just not reachable which makes it impossible ot place the carousel. Also zooming out doesn’t help.

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    1
    • R Offline
      R Offline
      Richard
      Global Moderator
      wrote on Mar 15, 2021, 5:04 AM last edited by
      #2

      Dear @emgeoffice

      Could you please post a link to your website & we can have a better look? :)

      Also to be sure before proceeding:

      • Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

      • Any Custom CSS or JS that may interfere is temporarily removed.

      • Any third-party plugins de-activated to see if this resolves the issue.

      • If using a WordPress Cache plugin, disable it or clear your cache.

      • License key not activated - (in website blank situations or button not available)

      • If your WordPress Dashboard shows a warning "PHP Update required"
        please update your PHP version in your webhost control panel.

      • Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

      Talk soon & have a lovely day
      Richard

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      • E Offline
        E Offline
        emgeoffice
        wrote on Mar 15, 2021, 10:40 AM last edited by
        #3

        Hi Richard, thanks for your reply. I checked all the things you listed here. Unfortunately I couldn't solve the issue that way.

        The URL is:

        www.simonemge.com

        Please find attached a screenshot of the problem:

        alt text

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        1
        • R Offline
          R Offline
          Richard
          Global Moderator
          wrote on Mar 16, 2021, 12:57 AM last edited by
          #4

          Dear @emgeoffice

          Have sent you a message via 'chats' :)

          Best
          Richard

          H 1 Reply Last reply Mar 16, 2021, 5:10 PM
          2
          • H Offline
            H Offline
            Hayao
            wrote on Mar 16, 2021, 4:08 PM last edited by
            #5
            This post is deleted!
            1 Reply Last reply
            0
            • R Richard
              Mar 16, 2021, 12:57 AM

              Dear @emgeoffice

              Have sent you a message via 'chats' :)

              Best
              Richard

              H Offline
              H Offline
              Hayao
              wrote on Mar 16, 2021, 5:10 PM last edited by
              #6

              @Richard Hey, I have the exact same problem. Can you help me?

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              • R Offline
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                Richard
                Global Moderator
                wrote on Mar 18, 2021, 8:49 PM last edited by
                #7

                Dear @Hayao

                Have sent you a message :)

                Best
                Richard

                1 Reply Last reply
                0
                • E Offline
                  E Offline
                  emgeoffice
                  wrote on Mar 19, 2021, 4:40 PM last edited by
                  #8

                  The recent update of carousel fixed it for me. Thanks for your help @Richard!

                  R 1 Reply Last reply Mar 22, 2021, 9:35 PM
                  1
                  • R Offline
                    R Offline
                    roy dzigo
                    wrote on Mar 20, 2021, 9:15 PM last edited by
                    #9

                    same with my carousel...

                    1 Reply Last reply
                    0
                    • R Offline
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                      roy dzigo
                      wrote on Mar 22, 2021, 9:31 PM last edited by
                      #10

                      @Richard Hey, I have the exact same problem. Can you help me?

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                      0
                      • E emgeoffice
                        Mar 19, 2021, 4:40 PM

                        The recent update of carousel fixed it for me. Thanks for your help @Richard!

                        R Offline
                        R Offline
                        roy dzigo
                        wrote on Mar 22, 2021, 9:35 PM last edited by roy dzigo Mar 22, 2021, 5:39 PM
                        #11

                        @emgeoffice said in Carousel not working:

                        The recent update of carousel fixed it for me. Thanks for your help @Richard!

                        where can i find this recent update? i have the same problem..

                        Lay Theme Carousel Version 1.3.3
                        click >>> Check for updates >>> nothing happens

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                        • R Offline
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                          Richard
                          Global Moderator
                          wrote on Mar 23, 2021, 7:43 AM last edited by
                          #12

                          Dear @roy-dzigo

                          Sorry for my delay in reaching your posts, Plugin updates should be available from the

                          Plugins Area of your Wordpress Back-end

                          Currently Carousel is running ver. 1.8.2
                          If you are unable to update for whatever reason, feel free to contact me with your license key & email via 'chats' and i can send you the newest version

                          Talk soon & have a wonderful day Roy - Thank you for using Lay Theme :)

                          Sincerely
                          Richard

                          R 1 Reply Last reply Mar 23, 2021, 11:28 AM
                          0
                          • RichardR Richard
                            Mar 23, 2021, 7:43 AM

                            Dear @roy-dzigo

                            Sorry for my delay in reaching your posts, Plugin updates should be available from the

                            Plugins Area of your Wordpress Back-end

                            Currently Carousel is running ver. 1.8.2
                            If you are unable to update for whatever reason, feel free to contact me with your license key & email via 'chats' and i can send you the newest version

                            Talk soon & have a wonderful day Roy - Thank you for using Lay Theme :)

                            Sincerely
                            Richard

                            R Offline
                            R Offline
                            roy dzigo
                            wrote on Mar 23, 2021, 11:28 AM last edited by
                            #13
                            This post is deleted!
                            1 Reply Last reply
                            0
                            • R Offline
                              R Offline
                              roy dzigo
                              wrote on Mar 23, 2021, 11:54 AM last edited by
                              #14

                              @mariusjopen can you help?

                              1 Reply Last reply
                              0
                              • R Offline
                                R Offline
                                roy dzigo
                                wrote on Mar 23, 2021, 4:34 PM last edited by
                                #15

                                @arminunruh
                                can you help?
                                i´m stuck...

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                                0
                                • R Offline
                                  R Offline
                                  roy dzigo
                                  wrote on Mar 23, 2021, 4:48 PM last edited by
                                  #16

                                  ok it works, i just starred at the screen and clicked check for updates 5 times, then it appeard...

                                  1 Reply Last reply
                                  0
                                  • J Offline
                                    J Offline
                                    jfrederick
                                    wrote on Mar 23, 2021, 5:33 PM last edited by
                                    #17

                                    Yeah - my carousel isnt working either. It showed up on the back end but when I hit publish it isn't on the website. If i upload individual images in the row without using the carousel, they show. Any resolution here?

                                    R 1 Reply Last reply Mar 23, 2021, 6:18 PM
                                    0
                                    • J jfrederick
                                      Mar 23, 2021, 5:33 PM

                                      Yeah - my carousel isnt working either. It showed up on the back end but when I hit publish it isn't on the website. If i upload individual images in the row without using the carousel, they show. Any resolution here?

                                      R Offline
                                      R Offline
                                      roy dzigo
                                      wrote on Mar 23, 2021, 6:18 PM last edited by
                                      #18

                                      @jfrederick said in Carousel not working:

                                      Any resolution here?

                                      Screenshot 2021-03-23 191536.jpg

                                      i played around, and it worked..
                                      what i did:
                                      deaktivate/aktivate
                                      hit the check for update 4 or 5 times finally the site build new and the real update 1.8.2 showed up.

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                                      0
                                      • RichardR Offline
                                        RichardR Offline
                                        Richard
                                        Global Moderator
                                        wrote on Mar 24, 2021, 5:36 AM last edited by Richard Mar 24, 2021, 3:45 AM
                                        #19

                                        Dear users

                                        If anyone is currently still having issue updating to the newest Carousel vers. 1.8.2

                                        Please let me know and i can help as soon as possible :)

                                        Sincerely
                                        Richard

                                        1 Reply Last reply
                                        0
                                        • B Offline
                                          B Offline
                                          beucccia
                                          wrote on Apr 11, 2022, 2:56 PM last edited by
                                          #20

                                          Hallo Richard, I am having the same problem as above. How can i fix it and /or get a new version of the plugin?

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                                          I also code custom websites or custom Lay features.
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