Carousel not working

[emgeoffice]

Hi, it seems there is a problem with carousel plug-in. If I want to add a carousel to a page I cannot see the submit button at the bottom as it is cut off. It happens in Chrome and Safari and there is no way to scroll towards it. It is just not reachable which makes it impossible ot place the carousel. Also zooming out doesn’t help.

[Richard]

Dear @emgeoffice

Could you please post a link to your website & we can have a better look? :)

Also to be sure before proceeding:

• Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

• Any Custom CSS or JS that may interfere is temporarily removed.

• Any third-party plugins de-activated to see if this resolves the issue.

• If using a WordPress Cache plugin, disable it or clear your cache.

• License key not activated - (in website blank situations or button not available)

• If your WordPress Dashboard shows a warning "PHP Update required"
  please update your PHP version in your webhost control panel.

• Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

Talk soon & have a lovely day
Richard

[emgeoffice]

Hi Richard, thanks for your reply. I checked all the things you listed here. Unfortunately I couldn't solve the issue that way.

The URL is:

www.simonemge.com

Please find attached a screenshot of the problem:

[Richard]

Dear @emgeoffice

Have sent you a message via 'chats' :)

Best
Richard

[Hayao]

This post is deleted!

[Hayao]

@Richard Hey, I have the exact same problem. Can you help me?

[Richard]

Dear @Hayao

Have sent you a message :)

Best
Richard

[emgeoffice]

The recent update of carousel fixed it for me. Thanks for your help @Richard!

[roy dzigo]

same with my carousel...

[roy dzigo]

@Richard Hey, I have the exact same problem. Can you help me?

[roy dzigo]

@emgeoffice said in Carousel not working:

The recent update of carousel fixed it for me. Thanks for your help @Richard!

where can i find this recent update? i have the same problem..

Lay Theme Carousel Version 1.3.3
click >>> Check for updates >>> nothing happens

[Richard]

Dear @roy-dzigo

Sorry for my delay in reaching your posts, Plugin updates should be available from the

Plugins Area of your Wordpress Back-end

Currently Carousel is running ver. 1.8.2
If you are unable to update for whatever reason, feel free to contact me with your license key & email via 'chats' and i can send you the newest version

Talk soon & have a wonderful day Roy - Thank you for using Lay Theme :)

Sincerely
Richard

[roy dzigo]

This post is deleted!

[roy dzigo]

@mariusjopen can you help?

[roy dzigo]

@arminunruh
can you help?
i´m stuck...

[roy dzigo]

ok it works, i just starred at the screen and clicked check for updates 5 times, then it appeard...

[jfrederick]

Yeah - my carousel isnt working either. It showed up on the back end but when I hit publish it isn't on the website. If i upload individual images in the row without using the carousel, they show. Any resolution here?

[roy dzigo]

@jfrederick said in Carousel not working:

Any resolution here?

i played around, and it worked..
what i did:
deaktivate/aktivate
hit the check for update 4 or 5 times finally the site build new and the real update 1.8.2 showed up.

[Richard]

Dear users

If anyone is currently still having issue updating to the newest Carousel vers. 1.8.2

Please let me know and i can help as soon as possible :)

Sincerely
Richard

[beucccia]

Hallo Richard, I am having the same problem as above. How can i fix it and /or get a new version of the plugin?