Carousel does not show up
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Some first steps of debugging if you will:
- Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
- Any Custom CSS or JS that may interfere is temporarily removed.
- Any third-party plugins de-activated to see if this resolves the issue.
- If using a WordPress Cache plugin, disable it or clear your cache.
- License key not activated - (in website blank situations or button not available)
- If your WordPress Dashboard shows a warning "PHP Update required"
please update your PHP version in your webhost control panel. - Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.
If these do not help:
Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?if its a Bug will try to get it sorted out as soon as possible
Apologies for any inconvenience this may have caused and as always thank you for being a user of Lay Theme!
Sincerely
Richard -
can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version?
Go to www.laykeymanager.com